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ItsHot.com Customer Service

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Can I track my order? Yes, you can track your order at ItsHot.com. Once your order is shipped, you will receive a confirmation email containing your tracking... Read more

Do you offer international shipping? Yes, at ItsHot.com, we offer international shipping to customers worldwide. We understand that our beautiful jewelry products are desired... Read more

Do you offer warranty for your products? Yes, we offer a warranty for all our products at ItsHot.com. We understand the importance of customer satisfaction and stand by the... Read more

What is the difference between gold-plated and solid gold? Gold-plated and solid gold are two distinct types of jewelry. Solid gold refers to jewelry that is made entirely from gold and contains On the other hand, gold-plated jewelry is made from a base metal (such as brass or sterling silver) and coated with a layer of gold through a process called electroplating. The gold layer may be thin, typically between 0.5 to 2.5 microns. Gold-plated jewelry is more affordable and offers the look of real gold at a fraction of the cost. However, the gold plating may wear off over time, revealing the base metal underneath. In summary, while solid gold is made entirely of gold and has a higher value and durability, gold-plated jewelry has a base metal core with a thin layer of gold coating and is a more affordable option.... Read more

What is your return policy? Our return policy at ItsHot.com is designed to ensure customer satisfaction and hassle-free returns. We offer a 30-day return window... Read more

Can I customize the jewelry? Yes, at ItsHot.com, we offer a wide range of customizable jewelry options. We understand that every individual has unique preferences... Read more

What payment methods do you accept? At ItsHot.com, we offer a variety of convenient payment methods to ensure a hassle-free purchasing experience. We accept all major... Read more

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Does GetHuman work with ItsHot.com?

GetHuman does not work with ItsHot.com's customer support operations, directly or in any other way. GetHuman has no partnership or relation to ItsHot.com at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check ItsHot.com's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!