I've been thinking about purchasing QuickBooks to help streamline my business accounting, but I'm not sure how well it will adapt to my small business needs. I figured the easiest way to find out is to call Intuit (the parent company of QuickBooks) and find out. I found this phone number online, and it took me straight to the QuickBooks helpline, which was helpful. My goal was to talk to someone who could answer my questions about the features that I would need and guide me toward the right product.
It's almost tax season, so I imagine this might be a slightly busy time of year for QuickBooks, but I was willing to wait if I had to. People probably call the company with queries like mine as well as for technical support with QuickBooks and help accessing their accounts. interestingly, it took me longer to navigate the directory than it did to wait on hold. Once I got to the hold line, I was able to talk to an assistant within a minute. It took me exactly three minutes and eight seconds to talk to a customer service agent.
When I first called, a digital assistant picked up the phone and said, "Welcome to QuickBooks, this call may be recorded. Hi there, I’m a digital assistant for QuickBooks and here to help. What is the phone number I can use to look up your account?" I said, "I don't have one," since I don't yet have an account, and it responded, "I didn’t find that number. Are you calling about QuickBooks online, QuickBooks desktop, or another product?"
It then asked me, "What version of QuickBooks desktop do you use?" to which I once again responded, "I don't know." It would be helpful if, from the start, there was an option to talk to sales, but since there wasn't, I just kept working my way through the directory. This time, the assistant stated, "In a few words, please tell me what you are calling about." I responded that I wanted to talk to someone about features, and finally, it moved me to the hold line.
The hold music was upbeat and pleasant enough. A recorded voice informed me that the estimated wait time was one minute, and it was pretty accurate. Around the one-minute mark, Shauna picked up the phone. She was a little hard to understand but very helpful and answered my questions sufficiently enough that I felt confident about which product to buy by the end of the call.
This Intuit phone number is ranked #3 out of 3 because 10,212 Intuit customers tried our tools and information and gave us feedback after they called. The reason customers call 520-901-3280 is to reach the Intuit Corporate Offices department for problems like Tax Help, Find an old Return, Account Access, Track a Refund, Can't Submit Return. As far as we can tell, Intuit has call center locations in null and you can call during their open hours Mon-Fri 6am-6:30pm PST. Intuit has 3 phone numbers and 5 different ways to get customer help. We've compiled information about 520-901-3280 and ways to call or contact Intuit with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Intuit at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 520-901-3280. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Intuit Corporate Offices agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Intuit Once on the phone with Intuit's Corporate Offices department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
While 520-901-3280 is Intuit's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-446-8848 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Intuit help by calling them, is that other customers give their customer support at this number a 75% score for their communication skills and a 86% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.