How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Hoover Vacuum phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, just remain on the line.
Below are some clips we've found from Hoover Vacuum's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Hoover.
For service, parts, product, and repair information, or to chat with a live agent or send us an email, visit our website at Hoover dot com.
To maintain the highest level of quality, this call may
monitored or recorded.
Thank you for calling Hoover or Hoover United States.
Press one for Hoover Canada team. Press two For assistance in English, please press one or remain on the line.
Thank you for calling English. For Hoover customer support, press one."
Excerpt from a call with Hoover Vacuum
Wednesday, January 3, 2024 7:04 PM
The first phone menu
"Thank you for calling Hoover. For product information or support, please visit hoover dot com to chat with us.
Please listen carefully as our menu options have recently changed.
If you're calling within Canada, press one.
For the US and all other locations, please press two."
Excerpt from a call with Hoover Vacuum
Monday, March 4, 2024 9:13 PM
What are the hours and when should I call?
Hoover Vacuum operates the call center for this 800-944-9200 phone number Mon-Fri 9am-6pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 60 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hoover Vacuum phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hoover Vacuum staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Hoover Vacuum is Wednesday.The most busy day to call is Tuesday, which averages 450% more phone calls by comparison.Again, this is based on a sample of 60 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Busiest
Wed
Quietest
Thu
Fri
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Hoover Vacuum is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Hoover Vacuum staffs the call center well on Wednesday.
More Ways to Contact Hoover Vacuum Customer Service
There are of course other ways to contact Hoover Vacuum customer service besides the phone. Below we list the best ones, by medium.
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Hoover Vacuum provides this option.
As a last, sometimes only, resort- Hoover Vacuum customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Hoover Vacuum's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hoover Vacuum agent. This phone number is Hoover Vacuum's best phone number because 6,186 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-944-9200 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Hoover Vacuum first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Hoover Vacuum has 1 phone number. It's not always clear what is the best way to talk to Hoover Vacuum representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Hoover Vacuum. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Hoover Vacuum. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.