How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Hearst Magazines phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Repeat "Representative" until you are transferred.
Here is how our research team describes the way the Hearst Magazines phone system greets you: For a new subscription or gift, press 1. For a digital subscription, press 2. For California or Colorado residents who want to exercise your privacy rights, press 3. For all other calls, please stay on the line.
Below are some clips we've found from Hearst Magazines's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Hurst Publications customer service.
To ensure quality service, this call may be recorded.
To better direct your call, please select from the following menu.
To enter a new subscription or a gift, press one.
For help with a digital subscription, press two. If you're a California or Colorado resident and want to exercise your privacy rights, press three.
For all other calls, please stay on the line.
Welcome to the Hurst customer service system.
You can take care of customer service activities and questions quickly and easily at our website.
Subscribe dot hearse mags dot com.
To get started, please tell me the name of the magazine you're calling about."
Excerpt from a call with Hearst Magazines
Saturday, January 6, 2024 10:42 PM
The first phone menu
"Thank you for calling Hearst Publications customer service.
To ensure quality service, this call may be recorded.
To better direct your call, please select from the following menu.
For all other calls, please stay on the line.
To enter a new subscription or a gift, press one.
For help with a digital subscription, press two.
If you're a California or Colorado resident and want to exercise your privacy rights, press three."
Excerpt from a call with Hearst Magazines
Saturday, March 23, 2024 4:37 PM
What are the hours and when should I call?
Hearst Magazines operates the call center for this 800-888-0828 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 290 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hearst Magazines phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hearst Magazines staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Hearst Magazines is Sunday.The most busy day to call is Thursday, which averages 288% more phone calls by comparison.Again, this is based on a sample of 290 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Hearst Magazines is Wednesday.
Why call this Hearst Magazines number?
Below is a sample of recent calls to Hearst Magazines, and their purpose. Are any of these similar to the reason you are trying to call?
Unauthorized magazine charge: "I never ordered it back in January and I need to be credited for it."
- From a call lasting 17m 15s , Apr 11, 2024 9:37 PM
Providing account information: "Two nine six two five. Last name is Dixon, d I c k s o n."
- From a call lasting 8m 15s , Mar 29, 2024 3:12 PM
Magazine cancellation request: "Would you be able to cancel that? Unfortunately, I lost my job, so I'm trying to cut down on things."
- From a call lasting 6m 30s , Mar 28, 2024 9:37 PM
Magazine renewal inquiry: "I'd like to know if Elle Decor and HGTV are part of the Hurst family so I can renew them."
- From a call lasting 15m 49s , Mar 23, 2024 4:37 PM
Billing and magazine delivery: "I haven't received any magazines since my house fire in June twenty twenty two and don't want to be charged for them."
- From a call lasting 5m 22s , Mar 20, 2024 1:59 AM
Issue with magazine delivery: "I haven't gotten anything since November of last year and I haven't gotten January, February, or March."
- From a call lasting 11m 1s , Mar 15, 2024 3:28 PM
Magazine renewal inquiry: "I just want to know when my magazine is due for renewal."
- From a call lasting 5m 9s , Mar 5, 2024 10:58 PM
Billing inquiry for magazine: "I was charged $35 for a new subscription to Popular Mechanics but the magazine has no record of it."
- From a call lasting 6m 21s , Mar 2, 2024 4:53 PM
Inquiry about magazine subscription gift: "Molly wanted to know if her subscription makes her eligible for the free tote bag mentioned in the bill received."
- From a call lasting 7m 11s , Feb 29, 2024 4:15 PM
Renewing multiple magazine subscriptions: "I think some of my magazines are expiring because I keep receiving notices, but I wanna get the best rate when I renew them."
- From a call lasting 16m 34s , Feb 26, 2024 11:16 PM
Conclusion and closing notes
This is Hearst Magazines's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hearst Magazines agent. This phone number is Hearst Magazines's best phone number because 52,332 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-888-0828 include Refund, Setup Service, Cancel Account, Update Account Info, Missing Delivery and other customer service issues. The Hearst Magazines call center that you call into has employees from New York and is open 24 hours, 7 days according to customers. In total, Hearst Magazines has 1 phone number. It's not always clear what is the best way to talk to Hearst Magazines representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Hearst Magazines. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Hearst Magazines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.