How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Hearst Corporation phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say "I do not know" when asked for subscription number, and you will be immediately directed to a real person.
Here is how our research team describes the way the Hearst Corporation phone system greets you: For a new subscription or gift, press 1. For a digital subscription, if you are a California or Colorado resident and you want to exercise your privacy rights, press 3. For all other calls, please stay on the line.
Below are some clips we've found from Hearst Corporation's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Hurst Publications customer service.
To ensure quality service, this call may be recorded.
To better direct your call, please select from the following menu.
To enter a new subscription or a gift, press one.
For help with a digital subscription, press two. If you're a California or Colorado resident and want to exercise your privacy rights, press three.
For all other calls, please stay on the line."
Excerpt from a call with Hearst Corporation
Friday, February 9, 2024 2:10 PM
The first phone menu
"Thank you for calling Hurst Publications customer service.
To ensure quality service, this call may be recorded.
To better direct your call, please select from the following menu.
For all other calls, please stay on the line.
To enter a new subscription or a gift, press one.
For help with a digital subscription, press two.
If you're a California or Colorado resident and want to exercise your privacy rights, press three."
Excerpt from a call with Hearst Corporation
Friday, February 9, 2024 2:05 PM
What are the hours and when should I call?
Hearst Corporation operates the call center for this 800-888-2665 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 257 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hearst Corporation phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hearst Corporation staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Hearst Corporation is Monday.The most busy day to call is Wednesday.Again, this is based on a sample of 257 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Hearst Corporation is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this Hearst Corporation number, but it is also the day with the shortest hold times.
Why call this Hearst Corporation number?
Below is a sample of recent calls to Hearst Corporation, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiry about charges: "I was charged fifty five dollars, and I don't even know what it's for."
- From a call lasting 4m 25s , Feb 9, 2024 2:10 PM
Billing inquiry: "I was charged fifty five dollars, and I'm I don't know what that's for, and I need to know if I need to cancel it."
- From a call lasting 3m 1s , Feb 9, 2024 2:05 PM
Conclusion and closing notes
This is Hearst Corporation's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hearst Corporation agent. This phone number is Hearst Corporation's best phone number because 1,542 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-888-2665 include and other customer service issues. Rather than trying to call Hearst Corporation first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Hearst Corporation has 1 phone number. It's not always clear what is the best way to talk to Hearst Corporation representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Hearst Corporation. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Hearst Corporation. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.