Hampton Inn Customer Service

Phone Number & Contact Information

800-426-7866
Toll-free·Calls Customer Service·Most popular Hampton Inn number
Q:How do I get a live human at Hampton Inn?
A:Say, "I am not a member." Then Press 8. Next, choose an option 1-4.
Q:Does Hampton Inn offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Tuesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Thursday, and the shortest are on Friday.

More Hampton Inn Customer Phone Numbers

800-445-8667 - Hilton Reservations
Toll-free · Calling this Hampton Inn number should go right to a real human being · Enter or say your Hilton Honors number, or you can say, "I don't have it" or "I am not a member."

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Hampton Inn phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say, "I am not a member." Then Press 8. Next, choose an option 1-4.
Here is how our research team describes the way the Hampton Inn phone system greets you: Enter or say your Hilton Honors number, or you can say, "I don't have it" or "I am not a member."
Below are some clips we've found from Hampton Inn's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Hudson by Hudson. Retrieve your Hilton Honors number, say find Hilton Honors number or press two. For account related issues, say account help or press three."
Excerpt from a call with Hampton Inn
Tuesday, January 16, 2024 4:53 PM
They may ask your reason for calling (instead of a menu)
"Thank you for calling Hampton by Hilton. How can I help? To book a new reservation, say new reservation or or press one."
Excerpt from a call with Hampton Inn
Friday, March 22, 2024 7:33 PM
The first phone menu
"Thank you for calling Hampton by Hilton. To enroll for Hilton honors, say enroll in honors or press five. If you have an upcoming reservation, you can say reconfirm, cancel, modify, ask a question, or press six.
How can I help? To book a new reservation, say new reservation or press one.
To retrieve your Hilton Honors number, say find Hilton Honors number or press two."
Excerpt from a call with Hampton Inn
Friday, April 12, 2024 4:46 AM
After you press 5
"If you have an upcoming reservation, you can say reconfirm, cancel. You already have a health you already have a You already you already have a Hilton Honors account.
If you need your account number sent to you, say account number or press one.
If you need to reset your password, say password or press two."
Excerpt from a call with Hampton Inn
Monday, March 25, 2024 7:01 PM

What are the hours and when should I call?

Hampton Inn operates the call center for this 800-426-7866 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 247 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hampton Inn phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hampton Inn staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Hampton Inn is Sunday. The most busy day to call is Tuesday, which averages 135% more phone calls by comparison. Again, this is based on a sample of 247 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Hampton Inn is Wednesday.

Why call this Hampton Inn number?

Below is a sample of recent calls to Hampton Inn, and their purpose. Are any of these similar to the reason you are trying to call?
Billing issue: "I was overcharged for my room and they said the money will be on hold for five days."
- From a call lasting 5m 9s , Apr 2, 2024 4:47 PM
Double charged credit card: "The front desk made a mistake and charged my credit card twice, now I need the funds released."
- From a call lasting 8m 19s , Apr 2, 2024 4:38 PM
Speaking to representative: "I need to speak to a representative."
- From a call lasting 3m 57s , Apr 2, 2024 4:34 PM
Retrieve forgotten clothes: "I left my expensive dress clothes hanging in the closet and need to retrieve them from the Hampton Inn in Asheboro, North Carolina."
- From a call lasting 7m 54s , Apr 1, 2024 5:07 PM
Missing deposit refund: "I need to know where my transaction is going on at and where it's where it's at so I know."
- From a call lasting 14m 18s , Mar 22, 2024 11:06 PM
Billing inquiry: "I was wondering if you could make sure that I wasn't getting charged for the rest of the week that I was not there."
- From a call lasting 6m 26s , Mar 22, 2024 7:33 PM
Booking reservation with points: "I need to book a reservation. I should have enough points for a free night."
- From a call lasting 7m 35s , Mar 1, 2024 9:24 PM
Internet connection issues: "My internet connection is weak and I can't use my computer or PlayStation, front desk was unhelpful."
- From a call lasting 10m 38s , Feb 20, 2024 1:06 AM
Issue with payment for belongings: "I went to work, and I came home from work. And they don't wanna give me my belongings saying the the card didn't go through or something like that."
- From a call lasting 5m 39s , Jan 30, 2024 7:47 PM
Billing issue complaint: "They telling me I have to pay four hundred and some dollars to get my clothes, my ID, my everything."
- From a call lasting 8m 47s , Jan 30, 2024 7:37 PM

More Ways to Contact Hampton Inn Customer Service

There are of course other ways to contact Hampton Inn customer service besides the phone. Below we list the best ones, by medium.
Hampton Inn's website
As a last, sometimes only, resort- Hampton Inn customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Hampton Inn's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hampton Inn agent. This phone number is Hampton Inn's best phone number because 996 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-426-7866 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Hampton Inn first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Hampton Inn has 2 phone numbers. It's not always clear what is the best way to talk to Hampton Inn representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Hampton Inn. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Hampton Inn. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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