How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Guitar Center phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
Below are some clips we've found from Guitar Center's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Guitar Center.
Your call is important to us.
I can help you with things like finding the nearest store, placing an order, checking an order status, purchase lessons, dial by extension, or Spanish."
Excerpt from a call with Guitar Center
Tuesday, January 23, 2024 1:57 AM
What are the hours and when should I call?
Guitar Center operates the call center for this 866-498-7882 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 156 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Guitar Center phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Guitar Center staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Guitar Center is Wednesday.The most busy day to call is Friday.Again, this is based on a sample of 156 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Guitar Center is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Guitar Center staffs the call center well on Wednesday.
Why call this Guitar Center number?
Below is a sample of recent calls to Guitar Center, and their purpose. Are any of these similar to the reason you are trying to call?
Poor customer service experience: "They completely ignored me, turned away, and acted like I wasn't there."
- From a call lasting 7m 4s , Apr 9, 2024 4:29 PM
Question about promotional offer: "How do I claim the offer for the free Helix native plugin that comes with the Universal Audio Bolt 76p purchase?"
- From a call lasting 10m 25s , Jan 23, 2024 1:57 AM
Shopping for a car: "I'm looking to buy a new car."
- From a call lasting 35s , Jan 6, 2024 1:09 AM
Conclusion and closing notes
This is Guitar Center's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Guitar Center agent. This phone number is Guitar Center's best phone number because 936 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-498-7882 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Guitar Center first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Guitar Center has 1 phone number. It's not always clear what is the best way to talk to Guitar Center representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Guitar Center. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Guitar Center. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.