Green Dot Phone Number

Call Green Dot customer service faster with GetHuman

  • Calls Green Dot's Customer Service department
  • The average hold time is 21m
  • Hours are 24 hours, 7 days
  • The best time to call is 2:30pm
  • Popular issues for this call center: Recover Account, Can't Access Funds, Card Activation, Card Not Working, and Card Recharge.
  • Reach a live Green Dot agent: Press 5, then enter your card number and wait

What to expect when you call

They may ask your reason for calling (instead of a menu)
"To report your card lost or stolen, press one.
If you bought this card in error and need help, press two.
If you believe you have been the victim of identity theft, please enter the sixteen digit card number of what you're calling about."
Excerpt from a call with Green Dot
Tuesday, January 2, 2024 2:18 PM
They may ask you to enter information with the dial pad
"To report your card lost or stolen, press one. If you bought this card in error and need help to better assist you, please enter your sixteen digit card number or your nine digit Social Security number."
Excerpt from a call with Green Dot
Wednesday, February 28, 2024 8:55 PM
The first phone menu
"Thank you for calling Green Dot. To better assist you, please enter your sixteen digit card number or your nine digit Social Security number. You can also visit green dot dot com slash help center for support with these topics and more.
To report your card lost or stolen, press one.
If you bought this card in error and need help, press two.
If you're calling to close your account, we'd like to help resolve any issues you may be having before you make a final decision, please press four."
Excerpt from a call with Green Dot
Saturday, March 9, 2024 7:24 PM
After you press 1
"If you're calling to close your account, we'd like to help resolve issues you may be having before you make a if your card was lost or stolen, press one.
If you have not received your card, press two.
To return to the previous menu, press three."
Excerpt from a call with Green Dot
Friday, February 23, 2024 6:59 PM
After you press 6
"Let's try again. To better assist you, please enter your sixteen digit card number or your nine digit Social Security number.
If you believe you have been the victim of identity theft, press three.
If you're calling to close your account, we'd like to help resolve issues you may be having before you make a final decision, please press four."
Excerpt from a call with Green Dot
Monday, February 12, 2024 2:42 PM

Green Dot Customer Phone Number 866-795-7597 - Stats

Phone number to dial866-795-7597
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:30pm
Average wait21 minutes
Current wait45 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, twitter
Quality of communication79%
Quality of help60%
Customer votes60,293
Information last updatedMon Mar 25 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Green Dot's Best Toll-Free/800 Customer Phone Number

This is Green Dot's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Green Dot agent. This phone number is Green Dot's Best Phone Number because 570,732 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-795-7597 include Recover Account, Can't Access Funds, Card Activation, Card Not Working, Card Recharge and other customer service issues. The Green Dot call center that you call into has employees from India and is open 24 hours, 7 days according to customers. In total, Green Dot has 3 phone numbers. It's not always clear what is the best way to talk to Green Dot representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Green Dot - by phone or otherwise

While 866-795-7597 is Green Dot's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Green Dot customers, is by calling their 866-785-6963 phone number for their Card Registration department. Besides calling, the next favorite option for customers looking for help is via 866-785-6963 for Card Registration. If you think this information is inaccurate or know of other ways to contact Green Dot please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Green Dot.

What is GetHuman's Relationship to Green Dot?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Green Dot. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Green Dot, including their website / help desk and their Twitter handle. Visit our Green Dot Customer Service page for more information.
Green Dot Customer Service

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