GMAC Phone Number

Call GMAC customer service faster with GetHuman

  • Calls GMAC's Customer Service department
  • The average hold time is 3m
  • Hours are 24 hours, 7 days
  • The best time to call is 2pm
  • Popular issues for this call center: Lien Release Letter, Warranty, Recall, and Repair.
  • Reach a live GMAC agent: Press 0 at the first menu.
  • What you hear when you call: To make a payment over the phone, press 1 or stay on the line for more options.

What to expect when you call

They may ask you to enter information with the dial pad
"Thank you for calling Ally Financial. Just so you know, you can apply for payment assistance twenty four seven with our Ally Auto Finance app.
Or at ally dot com. To make a payment over the phone, press one, or stay on the line to hear more options.
Please enter your account number or Social Security number followed by the pound key."
Excerpt from a call with GMAC
Tuesday, January 2, 2024 8:24 PM

GMAC Customer Phone Number 800-284-2271 - Stats

Phone number to dial800-284-2271
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2pm
Average wait3 minutes
Current wait4 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication74%
Quality of help74%
Customer votes478
Information last updatedTue Mar 26 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

GMAC's Best Toll-Free/800 Customer Phone Number

This is GMAC's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a GMAC agent. This phone number is GMAC's Best Phone Number because 16,560 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-284-2271 include Lien Release Letter, Warranty, Recall, Repair and other customer service issues. Rather than trying to call GMAC first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, GMAC has 1 phone number. It's not always clear what is the best way to talk to GMAC representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting GMAC - by phone or otherwise

While 800-284-2271 is GMAC's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact GMAC please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for GMAC.

What is GetHuman's Relationship to GMAC?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like GMAC. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with GMAC, including their website / help desk. Visit our GMAC Customer Service page for more information.
GMAC Customer Service

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