GE Appliances Phone Number

Call GE Appliances customer service faster with GetHuman

  • Calls GE Appliances's Major Appliance Customer Service department
  • The average hold time is 4m
  • Hours are Mon-Fri 8am-8pm, Sat 8am-7pm EST
  • The best time to call is 3pm
  • Popular issues for this call center: Where to buy, Complaint, Technical support, Repairs, and Returns.
  • Reach a live GE Appliances agent: Press 4
  • What you hear when you call: To receive a text link, press 1; or to continue, press 2.

What to expect when you call

Heard when the phone system first answers
"If you are calling to obtain a copy of the use and care manual, please press one. Welcome to the GE Appliances answer center. To ensure quality, all calls are recorded. By giving or confirming your phone number, you consent to us calling or texting you. You can avoid waiting for an agent by scheduling service, ordering parts, or finding product information at g e appliances dot com forward slash support. G e appliances dot com is quick and easy and available all day every day. If you would like to receive a text link, please press one."
Excerpt from a call with GE Appliances
Wednesday, January 10, 2024 5:34 PM
They may need the phone number on your account
"GE Appliances answer center is currently closed. Please press one, and we will send you a direct link to our website at g e appliances dot com slash support where you can get answers to Please enter the ten digit phone number you would like us to send a text message to."
Excerpt from a call with GE Appliances
Sunday, February 4, 2024 5:48 PM
They may ask you to say or enter information
"If you are calling to obtain a copy of the use and care manual, please press one.
Welcome to the GE Appliances answer center. To ensure quality, all calls are recorded.
By giving or confirming your phone number, you can say to us calling or texting you."
Excerpt from a call with GE Appliances
Thursday, January 4, 2024 9:17 PM

Calling GE Appliances Customer Care at 800-626-2005

Feb 26, 2024

Contacting GE Appliances for repairs over the phone really isn't very effective, and if you try to do so on the weekend, it's almost completely ineffective. GE appears to prefer that people use their website over the phone when getting assistance with their appliances, as it pushes the website at every opportunity and doesn't allow any way to leave a message or interact with the automated system.

The one thing that the automated system does allow you to do is request a link to get to the website. If you do, the system asks you to enter your phone number where you want the link sent. Once you do, the system will send you the link and hang up after that. The link does work as intended, and if you have a smart device, you can even scan the serial tag and go straight to the website to get direct assistance with your appliance.

The link is also helpful for people who don't have easy access to the internet, as it offers appliance manuals, maintenance videos and ways to schedule service. Given that not everyone has easy access to the internet, this is a strong option for people who need appliance help outside of the Monday through Friday schedule and call on weekends.

If you do call on a weekend, you won't have any luck in getting through. The phone lines are only operational from 8 a.m. to 7 p.m. Eastern on Monday through Friday, and if you call outside of those times, you're only able to interact with the automated system and request a link to online services. If you try to interact with the automated system and don't request a link to online services, the system will automatically hang up. You have about five seconds to press 1 and get a link before the system hangs up and ends your call.

Overall, I don't love that GE makes it impossible to get assistance on the weekend, given how many people have trouble getting time to call until they get free time on the weekends. However, by offering a link to the support site, it's much easier for people who don't have easy access to reliable internet to get assistance. Most people do have a cell phone or can at least ask someone who does have a cell phone, which allows them to easily get connected. The system also doesn't assume that someone wants the link sent to the number they're calling from, which can help if they have a landline phone.

Based on this, I'd make sure that I was calling between Monday and Friday, but otherwise, I would feel comfortable using this number to get assistance.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

GE Appliances Customer Phone Number 800-626-2005 - Stats

Phone number to dial800-626-2005
Call-back availableYES
Call picked up by a real personYES
Department you're callingMajor Appliance Customer Service
Call center hoursMon-Fri 8am-8pm, Sat 8am-7pm EST
Best time to dial3pm
Average wait4 minutes
Current wait8 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication73%
Quality of help73%
Customer votes215
Information last updatedMon Mar 25 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

GE Appliances's Best Toll-Free/800 Customer Phone Number

This is GE Appliances's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a GE Appliances agent. This phone number is GE Appliances's Best Phone Number because 10,764 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-626-2005 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call GE Appliances first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, GE Appliances has 5 phone numbers. It's not always clear what is the best way to talk to GE Appliances representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to GE Appliances?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like GE Appliances. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Beyond the Phone Number

There are other ways to get in touch with GE Appliances, including their website / help desk. Visit our GE Appliances Customer Service page for more information.
GE Appliances Customer Service

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!