How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Fox News phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 2 and leave a message requesting a call-back.
Below are some clips we've found from Fox News's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Welcome to the Fox family.
Welcome to the Fox family. Our mailing address is twelve eleven Avenue Press one for Fox News.
Press two for Fox Business.
Press three for Fox Nation."
Excerpt from a call with Fox News
Monday, March 25, 2024 3:46 PM
After you press 3
"Thank you. Welcome to the Fox Fox Nation is a subscription streaming service featuring exclusive content, daily programming, and documentaries tailored to our loyal Fox News fans.
If you would like to sign up for a subscription, please log in to fox nation dot com.
If you have questions or are experiencing difficulty streaming Fox Nation, please log on to our help site help dot fox dot com, where you can find answers to frequently asked questions or chat with one of our experts.
If you would like to leave a message, remember to include your name, email, and phone number.
For service issues, press two.
For all comments, press three."
Excerpt from a call with Fox News
Saturday, April 6, 2024 8:48 PM
What are the hours and when should I call?
Fox News operates the call center for this 888-369-4762 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 260 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Fox News phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Fox News staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Fox News is Sunday.The most busy day to call is Friday, which averages 142% more phone calls by comparison.Again, this is based on a sample of 260 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Fox News is Wednesday.
More Ways to Contact Fox News Customer Service
There are of course other ways to contact Fox News customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Fox News customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Fox News's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fox News agent. This phone number is Fox News's best phone number because 14,298 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-369-4762 include Report a Story, Show Feedback, Update Account Info, Cancel Service, Account Access and other customer service issues. Rather than trying to call Fox News first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Fox News has 2 phone numbers. It's not always clear what is the best way to talk to Fox News representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Fox News. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Fox News. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.