How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Fathead phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 3
What are the hours and when should I call?
Fathead operates the call center for this 877-328-4323 phone number Mon-Fri 9am-8pm, Sat-Sun 9am-5:30pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 104 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Fathead phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Fathead staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Fathead is Sunday.The most busy day to call is Monday, which averages 1350% more phone calls by comparison.Again, this is based on a sample of 104 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
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Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Fathead is Wednesday.
More Ways to Contact Fathead Customer Service
There are of course other ways to contact Fathead customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Fathead will reply our your email.
Conclusion and closing notes
This is Fathead's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fathead agent. This phone number is Fathead's best phone number because 330 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-328-4323 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Fathead first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Fathead has 2 phone numbers. It's not always clear what is the best way to talk to Fathead representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Fathead. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Fathead. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.