Express Phone Number

Call Express customer service faster with GetHuman

  • Calls Express's Customer Service department
  • The average hold time is 32m
  • Hours are Mon-Fri 8:30am-6:30pm EST
  • The best time to call is 1pm
  • Reach a live Express agent: Press 6

What to expect when you call

Heard when the phone system first answers
"Thank you for calling Express Incorporated. A modern multichannel apparel and accessories brand. Please press one for service in English. We did not detect any entry."
Excerpt from a call with Express
Thursday, January 11, 2024 7:41 PM

Express Customer Phone Number 888-397-1980 - Stats

Phone number to dial888-397-1980
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8:30am-6:30pm EST
Best time to dial1pm
Average wait32 minutes
Current wait35 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication89%
Quality of help81%
Customer votes700
Information last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Express's Best Toll-Free/800 Customer Phone Number

This is Express's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Express agent. This phone number is Express's Best Phone Number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-397-1980 include and other customer service issues. Rather than trying to call Express first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Express has 2 phone numbers. It's not always clear what is the best way to talk to Express representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Express - by phone or otherwise

While 888-397-1980 is Express's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Express customers, is by calling their 888-397-1980 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 888-397-1980 for Customer Service. If you think this information is inaccurate or know of other ways to contact Express please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Express.

What is GetHuman's Relationship to Express?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Express. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Customer Service888-397-1980

Beyond the Phone Number

There are other ways to get in touch with Express, including their website / help desk. Visit our Express Customer Service page for more information.
Express Customer Service

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