A:Not at this number; hours here are Mon-Fri 8am-10pm, Sat 9am-5:30pm, Sun 10am-6:30pm EST.The least busy day is Sunday, and the most busy day is Friday. Details
Q:How long will I have to wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.
Toll-free · Calling this Elephant Insurance number should go right to a real human being ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Elephant Insurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Elephant Insurance number should go right to a real human being
Below are some clips we've found from Elephant Insurance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to Honesite Insurance.
Partnered with Elephant Insurance. Please listen carefully so we can route your call as quickly as possible.
To get a quote for a new policy, please press one.
If you are moving and have an existing policy with us, please press two."
Excerpt from a call with Elephant Insurance
Wednesday, January 3, 2024 8:11 PM
They may ask you to enter information with the dial pad
"Welcome to Honesite Insurance.
Partnered with Elephant Insurance. Please listen carefully.
So we can route your call as quickly as possible.
To get a quote for a new policy, please press one.
If you are moving and have an existing policy with us, please press two.
If you need to re please enter your property ZIP code followed by the pound sign."
Excerpt from a call with Elephant Insurance
Wednesday, April 3, 2024 4:50 PM
The first phone menu
"Welcome to Honesite Insurance, partnered with Elephant Insurance.
Please listen carefully so we can route your call as quickly as possible.
If you are a mortgage company, and you are calling about the status of a policy, please press five.
To get a quote for a new policy, please press one.
If you are moving and have an existing policy with us, please press two."
Excerpt from a call with Elephant Insurance
Monday, March 25, 2024 2:58 PM
After you press 3
"If you are a mortgage company and you are please hold while your call is being transferred.
Thanks for calling claims.
We might listen to or record this call to make sure we are giving you great service.
Please listen carefully as our menu options have changed.
If you know your party's extension number, please press one.
To file a claim, press press two.
For existing claims, press three."
Excerpt from a call with Elephant Insurance
Wednesday, April 3, 2024 6:04 PM
After you press 4
"If you are a mortgage company and you are calling about the stat if you're calling from a mortgage company, please press one.
To utilize our self help service for billing questions, payments, or proof of insurance, please press two."
Excerpt from a call with Elephant Insurance
Monday, April 1, 2024 7:11 PM
In fact, much of this information on this page is superfluous because this Elephant Insurance phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Elephant Insurance operates the call center for this 866-423-8920 phone number Mon-Fri 8am-10pm, Sat 9am-5:30pm, Sun 10am-6:30pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 412 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Elephant Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Elephant Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Elephant Insurance is Sunday.The most busy day to call is Friday, which averages 523% more phone calls by comparison.Again, this is based on a sample of 412 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Elephant Insurance is Wednesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Elephant Insurance staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why call this Elephant Insurance number?
Below is a sample of recent calls to Elephant Insurance, and their purpose. Are any of these similar to the reason you are trying to call?
Adding coverage: "Can I add collision or full coverage onto my auto insurance?"
- From a call lasting 3m 56s , Apr 6, 2024 6:52 PM
Requesting help with insurance payment: "I'm trying to pay my auto insurance."
- From a call lasting 47m 14s , Apr 3, 2024 4:50 PM
Update payment method: "I have a car insurance policy with you and need to update my payment method."
- From a call lasting 26m 9s , Apr 1, 2024 6:27 PM
Inquiring about car insurance: "Trying to get coverage on insurance."
- From a call lasting 1m 26s , Mar 15, 2024 8:20 PM
Requesting vehicle insurance quote: "We're trying to find an insurance for a vehicle for Christmas twenty twenty four."
- From a call lasting 1m 51s , Mar 12, 2024 11:50 PM
Policy information update: "I need to update my policy information."
- From a call lasting 2m 20s , Mar 12, 2024 6:35 PM
Adding renters insurance: "Trying to find out how do I add renters insurance and how much is that gonna cost me?"
- From a call lasting 13m 52s , Feb 26, 2024 8:08 PM
Making insurance payment: "I was gonna make a payment on my policy today for my insurance."
- From a call lasting 9m 49s , Feb 16, 2024 1:35 PM
Reporting a claim: "I'm calling about a claim that was submitted yesterday."
- From a call lasting 5m 39s , Jan 16, 2024 5:15 PM
Checking insurance status: "I wanna check on my status of my insurance for my two thousand eleven Toyota Sienna."
- From a call lasting 19m 3s , Jan 8, 2024 3:22 PM
More Ways to Contact Elephant Insurance Customer Service
There are of course other ways to contact Elephant Insurance customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Elephant Insurance will reply our your email.
Conclusion and closing notes
This is Elephant Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Elephant Insurance agent. This phone number is Elephant Insurance's best phone number because 4,356 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-423-8920 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Elephant Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Elephant Insurance has 2 phone numbers. It's not always clear what is the best way to talk to Elephant Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Elephant Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Elephant Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.