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Drugstore.com Customer Service

Answers to Common Problems

Use Drugstore.com's Phone Number

Drugstore.com's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Drugstore.com.

Do you offer international shipping? Yes, Drugstore.com offers international shipping to select countries. We understand the need for our customers around the world to... Read more

How can I update my account information? To update your account information on Drugstore.com, simply log in to your account and navigate to the "Account Settings" or "Profile"... Read more

What is the loyalty program and how does it work? The loyalty program at Drugstore.com is designed to reward our valued customers for their continued support and loyalty. By joining... Read more

Do you offer discounts or promotions? Yes, Drugstore.com offers various discounts and promotions to provide customers with better deals. We frequently have special sales... Read more

Can I cancel or change my order after it has been placed? Yes, you can cancel or make changes to your order after it has been placed, but it's important to act quickly. Drugstore.com allows... Read more

Are all the products on Drugstore.com approved by regulatory authorities? Yes, all the products available on Drugstore.com have been approved by regulatory authorities. We understand the importance of providing... Read more

What is your return policy? Our return policy at Drugstore.com is designed to ensure customer satisfaction and guarantee a hassle-free shopping experience. We... Read more

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Does GetHuman work with Drugstore.com?

GetHuman does not work with Drugstore.com's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Drugstore.com at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Drugstore.com's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!