Cox Communications Customer Service Phone Number

800-234-3993
Hold time now: 17 mins (avg 13)
Best time to call: 8:45am
New customers: 855-680-3750
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: For Rhode Island, New Hampshire and Connecticut customers. Press 1, then 0#, then 0#, then 1.
Cox Communications's #1 Phone Number

Cox Communications Customer Service Phone Number 800-234-3993 - Info & Statistics

Phone number to dial800-234-3993
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-8pm, Sat 9am-6pm EST
Best time to dial8:45am
Navigate phone maze to a humanFor Rhode Island, New Hampshire and Connecticut customers. Press 1, then 0#, then 0#, then 1.
Average wait13
Current wait17
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or twitter or web
Quality of communication79%
Quality of help56%
Customer votes2,744
Best phone number855-680-3750
Information last updatedSun Oct 21 2018 10:00:00 GMT+0000 (UTC)

Cox Communications's 800-234-3993 Customer Service Number

This Cox Communications phone number is ranked #2 out of 7 because 52,938 Cox Communications customers tried our tools and information and gave us feedback after they called. The reason customers call 800-234-3993 is to reach the Cox Communications Customer Service department for problems like Cancel or change services, Lower my bill, Complaint, Account issue, Service or technical issues. As far as we can tell, Cox Communications has call center locations in Arizona or Nebraska or Oklahoma or Kansas or Virginia or Louisianna and you can call during their open hours Mon-Fri 8am-8pm, Sat 9am-6pm EST. Cox Communications has 7 phone numbers and 10 different ways to get customer help. We've compiled information about 800-234-3993 and ways to call or contact Cox Communications with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Cox Communications

Calling Cox Communications at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-234-3993. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Cox Communications Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Cox Communications Once on the phone with Cox Communications's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Cox Communications's phone numbers against each other.

Contacting Cox Communications in General

While 800-234-3993 is Cox Communications's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 855-680-3750 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Cox Communications help by calling them, is that other customers give their customer support at this number a 79% score for their communication skills and a 56% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Cox Communications.
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