Compaq (HP) Phone Number

Call Compaq (HP) customer service faster with GetHuman

  • Calls Compaq (HP)'s Technical Support department
  • The average hold time is 2m
  • Hours are 24 hours, 7 days
  • The best time to call is 9:30am
  • Popular issues for this call center: Where to buy, Complaint, Technical support, Repairs, and Returns.
  • Reach a live Compaq (HP) agent: Keep pressing 0 until transferred to an agent.
  • What you hear when you call: You can talk to me in complete sentences. How can I help you?

What to expect when you call

Heard when the phone system first answers
"Thank you for calling HP. Two thousand and twenty energy star partner of the year for sustained excellence. Your call may be monitored or recorded for quality purposes."
Excerpt from a call with Compaq (HP)
Tuesday, January 16, 2024 6:47 PM

Calling Compaq (HP) Customer Care at 800-474-6836

Sep 29, 2023

Calling Compaq (HP) was one of the easiest tasks of my day. In fact, it took me less than two minutes to reach a live customer service agent. It's always a relief to get to a live agent quickly, especially when you call a line that's supposed to offer live help. Many major tech companies these days don't actually offer live support and, instead, direct you to online resources, so this was an amazing find for me.

It's even more amazing that I was able to get to a live agent from Compaq (HP) because there are so many different reasons that a person could call. People can need help with their printers, laptops, tablets, or HP Instant Ink subscriptions to name just a few. Plus, a customer can need help with sales, learning product details, or attempting to have items repaired that are still under warranty. I can easily imagine the company having hundreds of calls a day, but it still keeps the process streamlined and easy for customers.

Right now, I only own an HP printer that uses the HP Instant Ink program, but if I were to buy another computer or upgrade my printer, I would certainly consider staying within the HP brand. I really doubt I could get this level of responsive service from another tech company.

Contacting Compaq was very simple. I called, and an automated voice stated, "Thank you for calling HP, Energy Partner of the Year for Sustained Excellence." Then, there was the standard message telling me that I could press something to hear the message in Spanish. Then, the message said, "Your call may be monitored." This was the only time something odd happened — there was a VERY long pause. In fact, I started to get concerned that I had been disconnected. 

Suddenly, a new voice AI spoke and stated, "Hi, I am an automated system that can connect you with a live agent." Then, it basically told me that I could say a short sentence and it would connect me to the right customer service agent.

So, I said, "I want to talk to someone about my HP Instant Ink subscription," and it immediately responded, "Let me connect you to an agent." After just a few seconds of classical hold music, I was connected to a woman named Siddhartha. She had a thick accent, but she was very helpful and answered the questions I had about my ink subscription. It only took me a minute and 17 seconds to get to the live agent in all, which as stated, was remarkable.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Compaq (HP) Customer Phone Number 800-474-6836 - Stats

Phone number to dial800-474-6836
Call-back availableYES
Call picked up by a real personYES
Department you're callingTechnical Support
Call center hours24 hours, 7 days
Best time to dial9:30am
Average wait2 minutes
Current wait4 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication72%
Quality of help88%
Customer votes239
Information last updatedTue Mar 26 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Compaq (HP)'s Best Toll-Free/800 Customer Phone Number

This is Compaq (HP)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Compaq (HP) agent. This phone number is Compaq (HP)'s Best Phone Number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-474-6836 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Compaq (HP) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Compaq (HP) has 1 phone number. It's not always clear what is the best way to talk to Compaq (HP) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Compaq (HP)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Compaq (HP). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Compaq (HP), including their website / help desk. Visit our Compaq (HP) Customer Service page for more information.
Compaq (HP) Customer Service

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