How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Combined Insurance Company phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything; a representative will come on the line.
Here is how our research team describes the way the Combined Insurance Company phone system greets you: Please enter the phone number associated with your account.
Below are some clips we've found from Combined Insurance Company's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"I didn't get that.
Enter the ten digit phone number associated with your account."
Excerpt from a call with Combined Insurance Company
Thursday, January 11, 2024 3:56 PM
They may ask you to enter information with the dial pad
"Welcome to combine.
If you know your party's extension, press one.
Otherwise, please remain on the line.
To assure quality service, this call will be recorded.
At Combined Insurance, we are committed to providing you with fast and convenient access to information on your policy and claims.
Our self-service by phone features provide you with the same valuable information that you would receive from one of our representatives.
And are now available on evenings and weekends in addition to our normal business hours.
You can access your policy information, make changes to your policy, check the status of your claim, and even file your claim using our combined self-service portal.
Visit our website at combined insurance dot com for access and to learn more.
Please enter the phone number of associated with your account."
Excerpt from a call with Combined Insurance Company
Thursday, January 11, 2024 3:56 PM
What are the hours and when should I call?
Combined Insurance Company operates the call center for this 800-225-4500 phone number Mon-Fri 7:30am-6pm CT.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 432 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Combined Insurance Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Combined Insurance Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Combined Insurance Company is Thursday.The most busy day to call is Monday.Again, this is based on a sample of 432 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Combined Insurance Company is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Combined Insurance Company staffs the call center well on Thursday.
More Ways to Contact Combined Insurance Company Customer Service
There are of course other ways to contact Combined Insurance Company customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Combined Insurance Company customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Combined Insurance Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Combined Insurance Company agent. This phone number is Combined Insurance Company's best phone number because 2,592 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-225-4500 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Combined Insurance Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Combined Insurance Company has 1 phone number. It's not always clear what is the best way to talk to Combined Insurance Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Combined Insurance Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Combined Insurance Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.