Citizenship and Immigration Canada Customer Service

Phone Number & Contact Information

888-242-2100
Toll-free·Calls Customer Service·Most popular Citizenship and Immigration Canada number
Q:How do I get a live human at Citizenship and Immigration Canada?
A:Press 1, then 1 and 1 again and then press 0
Q:Does Citizenship and Immigration Canada offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-4pm EST. The least busy day is Wednesday, and the most busy day is Tuesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 13 minutes. The longest hold times are on Wednesday, and the shortest are on Thursday.

More Citizenship and Immigration Canada Customer Phone Numbers

613-944-4000 - Corporate Offices
Press 1 then 1 then 2 ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Citizenship and Immigration Canada phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then 1 and 1 again and then press 0

What are the hours and when should I call?

Citizenship and Immigration Canada operates the call center for this 888-242-2100 phone number Mon-Fri 8am-4pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 62 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Citizenship and Immigration Canada phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Citizenship and Immigration Canada staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Citizenship and Immigration Canada is Wednesday. The most busy day to call is Tuesday, which averages 100% more phone calls by comparison. Again, this is based on a sample of 62 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Busiest
Wed
Quietest
Thu
Fri
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Citizenship and Immigration Canada is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Citizenship and Immigration Canada staffs the call center well on Wednesday.

More Ways to Contact Citizenship and Immigration Canada Customer Service

There are of course other ways to contact Citizenship and Immigration Canada customer service besides the phone. Below we list the best ones, by medium.
Citizenship and Immigration Canada's website
As a last, sometimes only, resort- Citizenship and Immigration Canada customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Citizenship and Immigration Canada's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Citizenship and Immigration Canada agent. This phone number is Citizenship and Immigration Canada's best phone number because 21,252 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-242-2100 include Question, Complaint, Issues with Visa, Update on application and other customer service issues. The Citizenship and Immigration Canada call center that you call into has employees from Canada and is open Mon-Fri 8am-4pm ET according to customers. In total, Citizenship and Immigration Canada has 2 phone numbers. It's not always clear what is the best way to talk to Citizenship and Immigration Canada representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Citizenship and Immigration Canada. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Citizenship and Immigration Canada. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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