How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Checks in the Mail phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Checks in the Mail number should go right to a real human being
Below are some clips we've found from Checks in the Mail's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Checks in the Mail. To find out the status of your order, you can now visit c I t m dot com for immediate assistance.
Your call may be monitored or recorded.
Your checking account information is required to use this system.
For an explanation of the numbers at the bottom of your check, press one.
To place a check reorder, press two. To hear the status of your check order, press three."
Excerpt from a call with Checks in the Mail
Friday, January 5, 2024 8:32 PM
The first phone menu
"Thank you for calling Checks in the Mail. To find out the status of your order, you can now visit c I t m dot com for immediate assistance.
Your call may be monitored or recorded.
Your checking account information is required to use this system.
For an explanation of the numbers at the bottom of your check, press one.
To place a check reorder, press two.
To hear the status of your check order, press three.
To repeat these options, press four."
Excerpt from a call with Checks in the Mail
Thursday, March 21, 2024 7:19 PM
In fact, much of this information on this page is superfluous because this Checks in the Mail phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Checks in the Mail operates the call center for this 800-733-4443 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 331 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Checks in the Mail phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Checks in the Mail staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Checks in the Mail is Monday.The most busy day to call is Tuesday.Again, this is based on a sample of 331 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Checks in the Mail is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Checks in the Mail staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Conclusion and closing notes
This is Checks in the Mail's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Checks in the Mail agent. This phone number is Checks in the Mail's best phone number because 1,986 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-733-4443 include and other customer service issues. Rather than trying to call Checks in the Mail first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Checks in the Mail has 1 phone number. It's not always clear what is the best way to talk to Checks in the Mail representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Checks in the Mail. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Checks in the Mail. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.