Chase Credit Cards Phone Number

Call Chase Credit Cards customer service faster with GetHuman

  • Calls Chase Credit Cards's Customer Service department
  • The average hold time is 15m
  • Hours are 24 hours, 7 days
  • The best time to call is 8:15am
  • Popular issues for this call center: Pay Bill, Lost or Stolen Card, Cancel Account, Dispute a Charge, and Check Application Status.
  • Reach a live Chase Credit Cards agent: Press 0 at the first menu.
  • What you hear when you call: Enter your full 16-digit credit card account number.

What to expect when you call

They may ask you to enter information with the dial pad
"If you need more time, press star.
If you are calling to report your card lost, stolen, or damaged, or to check the status of an application, press the pound key.
Please enter your full sixteen the option you selected is not available."
Excerpt from a call with Chase Credit Cards
Friday, March 1, 2024 4:45 PM
The first phone menu
"This call will be monitored and recorded and your voice may be used for verification. Welcome to Chase card services. Please enter your full sixteen digit credit card account number.
If you need more time, press star.
If you are calling to report your card lost, stolen, or damaged, or to check the status of an application, press the pound key."
Excerpt from a call with Chase Credit Cards
Friday, March 22, 2024 5:39 PM

Chase Credit Cards Customer Phone Number 800-432-3117 - Stats

Phone number to dial800-432-3117
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:15am
Average wait15 minutes
Current wait22 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication80%
Quality of help69%
Customer votes3,123
Information last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Chase Credit Cards's Best Toll-Free/800 Customer Phone Number

This is Chase Credit Cards's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Chase Credit Cards agent. This phone number is Chase Credit Cards's Best Phone Number because 28,482 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-432-3117 include Pay Bill, Lost or Stolen Card, Cancel Account, Dispute a Charge, Check Application Status and other customer service issues. The Chase Credit Cards call center that you call into has employees from Ohio, Illinois, Texas, Deleware, Florida and is open 24 hours, 7 days according to customers. In total, Chase Credit Cards has 5 phone numbers. It's not always clear what is the best way to talk to Chase Credit Cards representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Chase Credit Cards - by phone or otherwise

While 800-432-3117 is Chase Credit Cards's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Chase Credit Cards customers, is by calling their 800-493-3319 phone number for their Sapphire Cards department. Besides calling, the next favorite option for customers looking for help is via 800-493-3319 for Sapphire Cards. If you think this information is inaccurate or know of other ways to contact Chase Credit Cards please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Chase Credit Cards.

What is GetHuman's Relationship to Chase Credit Cards?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Chase Credit Cards. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Chase Credit Cards, including their website / help desk. Visit our Chase Credit Cards Customer Service page for more information.
Chase Credit Cards Customer Service

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