How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Centers for Disease Control and Prevention phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 for English. Then press 8. Next, press 0.
Here is how our research team describes the way the Centers for Disease Control and Prevention phone system greets you: For COVID at-home test kits, press 1. If you are a medical or healthcare professional or calling on government business, press 2. If you are a member of the media, press 3. For all other questions, press 4. Press the star key to repeat this menu.
What are the hours and when should I call?
Centers for Disease Control and Prevention operates the call center for this 800-232-4636 phone number Mon-Fri 8am-8pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 230 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Centers for Disease Control and Prevention phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Centers for Disease Control and Prevention staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Centers for Disease Control and Prevention is Monday.The most busy day to call is Wednesday.Again, this is based on a sample of 230 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Centers for Disease Control and Prevention is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this Centers for Disease Control and Prevention number, but it is also the day with the shortest hold times.
More Ways to Contact Centers for Disease Control and Prevention Customer Service
There are of course other ways to contact Centers for Disease Control and Prevention customer service besides the phone. Below we list the best ones, by medium.
Centers for Disease Control and Prevention's website
As a last, sometimes only, resort- Centers for Disease Control and Prevention customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Centers for Disease Control and Prevention's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Centers for Disease Control and Prevention agent. This phone number is Centers for Disease Control and Prevention's best phone number because 1,380 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-232-4636 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Centers for Disease Control and Prevention first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Centers for Disease Control and Prevention has 1 phone number. It's not always clear what is the best way to talk to Centers for Disease Control and Prevention representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Centers for Disease Control and Prevention. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Centers for Disease Control and Prevention. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.