Carnival Cruise Phone Number

Call Carnival Cruise customer service faster with GetHuman

  • Calls Carnival Cruise's Customer Service department
  • The average hold time is 4m
  • Hours are Mon-Fri 9am-10pm, Sat 9am-6pm
  • The best time to call is 1:45pm
  • Popular issues for this call center: Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, and Loyalty program.
  • Reach a live Carnival Cruise agent: Direct to a human
  • What you hear when you call: Calling for an employee and you know their 5-digit extension, dial it now or wait on hold. For website assistance, press 1. For travel agents, press 2. For Guest Care Department, press 3. If you have already booked your cruise and have questions, press 4. To book your cruise, press 5. For the Fun Shop Department, press 6. To hear these options again, press 9.

What to expect when you call

Heard when the phone system first answers
"Hi. Thanks for calling Carnival Cruise Line. We're guessing you'd like some help with a super fun vacation. Start by choosing from a few options. If you are calling an employee and you know their five digit extension, please dial it now or hold for more options. For website assistance, press one. If you're a travel agent, press two. Back from your cruise and need to speak to someone about your recent onboard experience, press three for our guest care department."
Excerpt from a call with Carnival Cruise
Sunday, January 7, 2024 7:00 PM
The first phone menu
"Hi. Thanks for calling Carnival Cruise Line. We're guessing you'd like some help with a super fun vacation. Start by choosing from a few options. If you are calling an employee and you know their five digit extension, please dial it now or hold for more options.
For website assistance, press one.
If you're a travel agent, press two.
Back from your cruise and need to speak to someone about your recent onboard experience, press three for our guest care department.
Already booked on a carnival cruise, press four."
Excerpt from a call with Carnival Cruise
Thursday, March 21, 2024 4:29 PM
After you press 2
"Already booked on a need help with an existing booking, press one.
Want to make a new booking or check prices and availability, press two."
Excerpt from a call with Carnival Cruise
Saturday, January 20, 2024 6:01 AM
After you press 3
"To book if you are calling about your recent cruise, press one.
If you are calling about a future cruise, press two."
Excerpt from a call with Carnival Cruise
Wednesday, February 21, 2024 1:13 PM
After you press 4
"To book your cruise or check to make a payment or have payment related questions, press one.
Have a question concerning required travel documentation, press two."
Excerpt from a call with Carnival Cruise
Thursday, March 21, 2024 4:29 PM
After you press 5
"Want to purchase the fun and want to chat with your personal vacation planner, press one and then enter their five digit extension.
To book your cruise or check rates and availability, press two."
Excerpt from a call with Carnival Cruise
Monday, January 29, 2024 5:45 AM

Carnival Cruise Customer Phone Number 800-764-7419 - Stats

Phone number to dial800-764-7419
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-10pm, Sat 9am-6pm
Best time to dial1:45pm
Average wait4 minutes
Current wait6 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication82%
Quality of help91%
Customer votes319
Information last updatedMon Mar 25 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Carnival Cruise's Best Toll-Free/800 Customer Phone Number

This is Carnival Cruise's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Carnival Cruise agent. This phone number is Carnival Cruise's Best Phone Number because 5,304 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-764-7419 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Carnival Cruise first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Carnival Cruise has 3 phone numbers. It's not always clear what is the best way to talk to Carnival Cruise representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Carnival Cruise - by phone or otherwise

While 800-764-7419 is Carnival Cruise's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Carnival Cruise customers, is by calling their 800-764-7422 phone number for their Reservations department. Besides calling, the next favorite option for customers looking for help is via 800-764-7422 for Reservations. If you think this information is inaccurate or know of other ways to contact Carnival Cruise please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Carnival Cruise.

What is GetHuman's Relationship to Carnival Cruise?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Carnival Cruise. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Beyond the Phone Number

There are other ways to get in touch with Carnival Cruise, including their website / help desk. Visit our Carnival Cruise Customer Service page for more information.
Carnival Cruise Customer Service

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!