CareFirst Customer Service Phone Number

800-321-3497
Hold time now: 49 mins (avg 38)
Best time to call: 9:30am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1 then 0
CareFirst's #1 Phone Number

CareFirst Customer Service Phone Number 800-321-3497 - Info & Statistics

Phone number to dial800-321-3497
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-6pm EST
Best time to dial9:30am
Navigate phone maze to a humanPress 1 then 0
Average wait38
Current wait49
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web
Quality of communication92%
Quality of help88%
Customer votes549
Best phone number877-691-5856
Information last updatedThu Aug 16 2018 10:00:00 GMT+0000 (UTC)

CareFirst's 800-321-3497 Customer Service Number

This CareFirst phone number is ranked #2 out of 2 because 3,420 CareFirst customers tried our tools and information and gave us feedback after they called. The reason customers call 800-321-3497 is to reach the CareFirst Customer Service department for problems like Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage. As far as we can tell, CareFirst has call center locations in null and you can call during their open hours Mon-Fri 7am-6pm EST. CareFirst has 2 phone numbers and 3 different ways to get customer help. We've compiled information about 800-321-3497 and ways to call or contact CareFirst with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling CareFirst

Calling CareFirst at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-321-3497. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when CareFirst Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than CareFirst Once on the phone with CareFirst's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare CareFirst's phone numbers against each other.

Contacting CareFirst in General

While 800-321-3497 is CareFirst's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 877-691-5856 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach CareFirst help by calling them, is that other customers give their customer support at this number a 92% score for their communication skills and a 88% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact CareFirst.

CareFirst Contact Info

Other CareFirst Phone Numbers

Customer Service877-691-5856

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