Broadspire Phone Number

Call Broadspire customer service faster with GetHuman

  • Calls Broadspire's Customer Service department
  • The average hold time is 61m
  • Hours are 24 hours, 7 days
  • The best time to call is 10:15am
  • Popular issues for this call center: Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, and Renew coverage.
  • Reach a live Broadspire agent: Calling the Broadspire number above should go right to a real human being

What to expect when you call

The first phone menu
"Thank you for calling Broadspire customer services. To reduce the hold time, customer service has implemented an external email address where you can submit your questions in writing. The email address is provider twenty four at choose broadspire dot com. If you choose to send an email, please indicate the patient's name, date of service, claim number, and the patient's Social Security number. Again, to reduce the hold time, customer service has implemented an external email address where you can submit your question questions in writing. The email address is provider twenty four at choose broadspire dot com. If you choose to send an email, please indicate the patient's name, date of service, claim number, and the patient's Social Security number. Please listen carefully as our options have changed. If you need a claim number or just information, please press five. If you received an explanation of benefits, explanation of review, and have additional questions on the payment, or deny reason, please press six. For all other questions, please press seven.
If you are calling for precertification, please press one.
If calling for pharmacy bill, please press two."
Excerpt from a call with Broadspire
Monday, March 25, 2024 6:22 PM

Broadspire Customer Phone Number 800-800-7885 - Stats

Phone number to dial800-800-7885
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Average wait61 minutes
Current wait63 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, email
Quality of communication72%
Quality of help86%
Customer votes204
Information last updatedTue Mar 26 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Broadspire's Best Toll-Free/800 Customer Phone Number

This is Broadspire's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Broadspire agent. This phone number is Broadspire's Best Phone Number because 2,322 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-800-7885 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Broadspire first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Broadspire has 2 phone numbers. It's not always clear what is the best way to talk to Broadspire representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Broadspire - by phone or otherwise

While 800-800-7885 is Broadspire's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Broadspire customers, is by calling their 866-830-2383 phone number for their Claims Department department. Besides calling, the next favorite option for customers looking for help is via 866-830-2383 for Claims Department. If you think this information is inaccurate or know of other ways to contact Broadspire please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Broadspire.

What is GetHuman's Relationship to Broadspire?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Broadspire. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Claims Department866-830-2383

Beyond the Phone Number

There are other ways to get in touch with Broadspire, including email. Visit our Broadspire Customer Service page for more information.
Broadspire Customer Service

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