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British Airways (UK) Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for British Airways (UK).

Can I bring pets on board? British Airways allows passengers to bring pets on board, subject to certain conditions and restrictions. Only cats and dogs are permitted,... Read more

Are there any special assistance services for passengers with disabilities? Yes, British Airways provides special assistance services for passengers with disabilities. They are committed to ensuring a comfortable... Read more

How do I book a flight? To book a flight with British Airways, you can visit our official website and search for available flights based on your desired destination,... Read more

Can I check-in online? Yes, you can check-in online for your British Airways flight. Online check-in is available starting 24 hours before your scheduled... Read more

Do I need a passport for domestic flights? No, a passport is not required for domestic flights within the UK. Traveling within the country, including flights between cities such... Read more

What is the checked baggage policy? British Airways has a checked baggage policy that may vary depending on the travel class and destination. In general, passengers are... Read more

What are the payment options available? British Airways offers various payment options for your convenience. You can make payments via credit or debit cards, including Visa,... Read more

There's more!

Click below to show 3 more questions, answers, and complete guides to common British Airways (UK) customer support problems.

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Recent reasons customers contacted British Airways (UK):

I inquired from BA customer services some * weeks ago about travelling back to Nigeria...

Hi **I wanted to check passport restrictions. I have a flight booked from Glasgow to c...

can i take turkish delight on a flight to japan **also nescafe gold latte sachets

Trying to book a flight using an evoucher, but I am unable to do so on the online booki...

They need to adjust a flight of mine but haven't done so yet

I have two-flight journey, and I want to cancel the first leg of the flight while still...

I have an issue with an existing flight

I have a reservation WRY*WO for my partner Urs Hamburger and I to fly to Heathrow on...

I paid additional to upgrade to business class for the luxury experience for my flight...

I wish to add an excess bag to my ticket

Did not receive my confirmation email re Booking Reference UB**PU which I made yesterda...

I'm looking for luggage BA****** PACHETTI, BA******PULIDORI, BA****** MONACO *Departed...

Bonjour,*Je souhaite *tre rappel*e concernant ma r*servation pour samedi ** d*cembre...

I am travelling to Paris on January *nd **** by the British Airways **I am a Pakistani...

Dear Sir, Madam,**My name is Giovanni Succi and I am contacting you as I am currently h...

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Does GetHuman work with British Airways (UK)?

GetHuman does not work with British Airways (UK)'s customer support operations, directly or in any other way. GetHuman has no partnership or relation to British Airways (UK) at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check British Airways (UK)'s own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!