Step 1 of 2: Voice the Issue Clearly
Use our time-tested formula below to communicate the issue clearly & quickly
When I was trying to...
what you were trying to do...
This is invalid
...I ran into a problem:
problem you ran into...
This is invalid
This was a problem for me because...
burden they may not realize...
This is invalid
To me, a good resolution would be...
what feels like fair resolution to you...
This is invalid
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