How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Bluehost phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Bluehost number should go right to a real human being
Below are some clips we've found from Bluehost's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Bluehost. If you are calling to purchase new services, press two.
To renew service or debt we've made it easy for you to find quick answers to commonly asked questions.
Just click help center on our web site and type in your question or click the need help button to chat with a specialist.
Please wait while we retrieve your information. If you are an existing customer, press one."
Excerpt from a call with Bluehost
Saturday, January 13, 2024 8:09 PM
In fact, much of this information on this page is superfluous because this Bluehost phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Bluehost operates the call center for this 888-401-4678 phone number Mon-Sat 6am-10pm, Sun 8am-10pm MT.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 533 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bluehost phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bluehost staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Bluehost is Wednesday.The most busy day to call is Thursday.Again, this is based on a sample of 533 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Bluehost is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Bluehost staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why call this Bluehost number?
Below is a sample of recent calls to Bluehost, and their purpose. Are any of these similar to the reason you are trying to call?
Security concern with websites: "I have two hacked websites with malware and I need help resolving this security issue."
- From a call lasting 64m 42s , Jan 16, 2024 5:38 PM
Website security concerns: "Both of my websites are hacked and I have to pay extra for security that I thought was included."
- From a call lasting 49m 55s , Jan 16, 2024 4:46 PM
Website showing critical error: "When I go to edit WordPress site, it takes me to site, it's loading, and then it says critical error."
- From a call lasting 24m 35s , Jan 13, 2024 8:09 PM
Website error assistance: "When I press manage edit WordPress site, it takes me to my website, and then it says that there's been a critical error."
- From a call lasting 15m 3s , Jan 13, 2024 7:45 PM
More Ways to Contact Bluehost Customer Service
There are of course other ways to contact Bluehost customer service besides the phone. Below we list the best ones, by medium.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Bluehost provides this option.
Conclusion and closing notes
This is Bluehost's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bluehost agent. This phone number is Bluehost's best phone number because 3,198 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-401-4678 include and other customer service issues. Rather than trying to call Bluehost first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Bluehost has 1 phone number. It's not always clear what is the best way to talk to Bluehost representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Bluehost. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Bluehost. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.