How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Blue Cross Blue Shield (OK) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 3, then 2
Below are some clips we've found from Blue Cross Blue Shield (OK)'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to Blue Cross Blue Shield of Oklahoma.
If this is a medical emergency, please contact your primary care physician or dial nine one one.
If you are calling to make a payment, press one now.
If you are calling to check the status of your application, say status."
Excerpt from a call with Blue Cross Blue Shield (OK)
Monday, March 4, 2024 3:19 AM
What are the hours and when should I call?
Blue Cross Blue Shield (OK) operates the call center for this 866-520-2507 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Blue Cross Blue Shield (OK) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Blue Cross Blue Shield (OK) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Blue Cross Blue Shield (OK) is Friday.The most busy day to call is Monday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Blue Cross Blue Shield (OK) is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Blue Cross Blue Shield (OK) staffs the call center well on Friday.
Why call this Blue Cross Blue Shield (OK) number?
Below is a sample of recent calls to Blue Cross Blue Shield (OK), and their purpose. Are any of these similar to the reason you are trying to call?
Card cancellation request: "I'm actually trying to cancel the card."
- From a call lasting 9m 42s , Mar 22, 2024 7:20 PM
Requesting card cancellation: "I'm actually trying to cancel the card."
- From a call lasting 5m 35s , Mar 22, 2024 7:14 PM
Checking insurance expiration date: "I'm trying to see how long is my Blue Cross Blue Shield available for me for, like, when does it expire?"
- From a call lasting 5m 18s , Jan 12, 2024 1:00 AM
Conclusion and closing notes
This is Blue Cross Blue Shield (OK)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Blue Cross Blue Shield (OK) agent. This phone number is Blue Cross Blue Shield (OK)'s best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-520-2507 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Blue Cross Blue Shield (OK) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Blue Cross Blue Shield (OK) has 2 phone numbers. It's not always clear what is the best way to talk to Blue Cross Blue Shield (OK) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Blue Cross Blue Shield (OK). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Blue Cross Blue Shield (OK). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.