How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Betty Crocker phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-4.
Here is how our research team describes the way the Betty Crocker phone system greets you: For General Mills product questions, press 1. For product complaints, press 2. For product suggestions, press 3. If you want to tell us how much you love your General Mills product, press 4.
Below are some clips we've found from Betty Crocker's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling General Mills consumer care.
For more than a hundred and fifty years, we've made food with passion, having fun, and staying true to our values along the way.
Listen carefully as our menu options have changed.
Please help us direct your call to a representative specifically trained to assist you.
Your call will be recorded for quality purposes.
If you are calling regarding a question about a General Mills product, press one.
If you are calling regarding a complaint about a General Mills product, press two.
The following are options in regard to a question about your General Mills product."
Excerpt from a call with Betty Crocker
Wednesday, January 17, 2024 8:36 PM
The first phone menu
"Thank you for calling General Mills consumer care.
For more than a hundred and fifty years, we've made food with passion, having fun, and staying true to our values along the way.
Listen carefully as our menu options have changed.
Please help us direct your call to a representative's specifically trained to assist you.
Your call will be recorded for quality purposes.
If you are calling regarding a question about a General Mills product, press one.
If you are calling regarding a complaint about a General Mills product, press two."
Excerpt from a call with Betty Crocker
Monday, February 12, 2024 9:35 PM
After you press 1
"The following are options in regard to a question about your General Mills product.
If you have questions related to allergens, ingredients, or nutrition, press one.
If you have questions related to storage, shelf life, or expiration, press two."
Excerpt from a call with Betty Crocker
Wednesday, January 17, 2024 8:36 PM
What are the hours and when should I call?
Betty Crocker operates the call center for this 800-446-1898 phone number Mon-Fri 7:30am-5:30pm CT.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 138 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Betty Crocker phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Betty Crocker staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Betty Crocker is Wednesday.The most busy day to call is Tuesday.Again, this is based on a sample of 138 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Betty Crocker is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Betty Crocker staffs the call center well on Wednesday.
Why call this Betty Crocker number?
Below is a sample of recent calls to Betty Crocker, and their purpose. Are any of these similar to the reason you are trying to call?
Product quality complaint: "I purchased your Betty Crocker Gratin potato mix, but it didn't taste the same and seemed to have the wrong color and insufficient cheese."
- From a call lasting 6m 24s , Feb 12, 2024 9:35 PM
Requesting replacement cookbook: "I lost my Betty Crocker cookbook in Hurricane Harvey and I'm looking to recover a similar one from 1982."
- From a call lasting 4m 35s , Jan 17, 2024 8:36 PM
More Ways to Contact Betty Crocker Customer Service
There are of course other ways to contact Betty Crocker customer service besides the phone. Below we list the best ones, by medium.
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Betty Crocker provides this option.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Betty Crocker customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Betty Crocker's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Betty Crocker agent. This phone number is Betty Crocker's best phone number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-446-1898 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Betty Crocker first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Betty Crocker has 1 phone number. It's not always clear what is the best way to talk to Betty Crocker representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Betty Crocker. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Betty Crocker. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.