A:Don't press any numbers until the voice tells you to press "6" for customer service. For help with gift cards.
Q:Is this phone number operational 24 / 7?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Tuesday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Thursday, and the shortest are on Tuesday.
This is the #3 most popular Barnes & Noble phone number out of 4. Click below to go back to the main customer service number and other contact information:
Main phone number · Toll-free · This is the number to call regarding your ONLINE orders from Barnes & Noble. Press 0 for human. · For membership, press 1. For order status, press 2. To place an order, press 3. For billing and account inquiries, press 4. For Nook, eBook, and audiobook inquiries, press 5. For anything else, say "other" or press 0.
Toll-free · When asked for your account or car number, press 0 (You will need to press 0 multiple times). Next, say "Representative". · Do you know your membership number? You can say "Yes" or press 1. Say "No" or press 2.
Direct to Corporate Office - Print · Corporate Office - If you know the name of the person you are trying to reach, say their name or enter the first 3 letters of their name. For customer service, press 3. For the operator, press 9.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Barnes & Noble phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press any numbers until the voice tells you to press "6" for customer service. For help with gift cards.
Here is how our research team describes the way the Barnes & Noble phone system greets you: Gift Card Customer Service - To get your balance, have your card number available and press 4.
What are the hours and when should I call?
Barnes & Noble operates the call center for this 800-295-3029 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 1,877 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Barnes & Noble phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Barnes & Noble staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Barnes & Noble is Tuesday.The most busy day to call is Friday.Again, this is based on a sample of 1,877 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Barnes & Noble is Tuesday.In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this Barnes & Noble number, but it is also the day with the shortest hold times.