Toll-free·Calls Credit Card Customer Service·Most popular Bank of America Credit number
Q:How do I get a live human at Bank of America Credit?
A:When asked for your account number or SS number, press 0 (you will be asked several times). Keep pressing 0. Next, say "Representative". At the next menu, you have to choose an option, or the call will hang up.
Q:Does Bank of America Credit offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Friday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 89 minutes.The longest hold times are on Friday, and the shortest are on Thursday.
Toll-free · Direct to a human · To activate your new credit card only, I will send a text to your mobile number to verify it's you. Would you like me to send a text now?
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Bank of America Credit phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:When asked for your account number or SS number, press 0 (you will be asked several times). Keep pressing 0. Next, say "Representative". At the next menu, you have to choose an option, or the call will hang up.
Here is how our research team describes the way the Bank of America Credit phone system greets you: Please say or enter the last 4 digits of either your account number or your Social Security number.
Below are some clips we've found from Bank of America Credit's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to say or enter information
"Welcome to Bank of America. This call may be recorded.
To get started, please say or enter your full account number, your Social Security number, or your telephone access ID now."
Excerpt from a call with Bank of America Credit
Sunday, March 24, 2024 3:05 AM
What are the hours and when should I call?
Bank of America Credit operates the call center for this 800-732-9194 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 107 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bank of America Credit phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bank of America Credit staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Bank of America Credit is Saturday.The most busy day to call is Friday, which averages 100% more phone calls by comparison.Again, this is based on a sample of 107 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Bank of America Credit is Monday.
More Ways to Contact Bank of America Credit Customer Service
There are of course other ways to contact Bank of America Credit customer service besides the phone. Below we list the best ones, by medium.
Use the link to connect with customer service through Twitter
Bank of America Credit, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
Use this link to connect with customer service through Facebook
Some customer service teams, like that of Bank of America Credit, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Bank of America Credit customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Bank of America Credit's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bank of America Credit agent. This phone number is Bank of America Credit's best phone number because 714 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-732-9194 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call Bank of America Credit first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or facebook or twitter. In total, Bank of America Credit has 3 phone numbers. It's not always clear what is the best way to talk to Bank of America Credit representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Bank of America Credit. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Bank of America Credit. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.