Asurion Phone Number

Call Asurion customer service faster with GetHuman

  • Calls Asurion's Customer Service department
  • The average hold time is 16m
  • Hours are 24 hours, 7 days
  • The best time to call is 8:05am
  • Popular issues for this call center: Make a claim and Problem with a claim.
  • Reach a live Asurion agent: Press 1, then 10 digit cell number, then press 1, then 0

Calling Asurion Customer Care at 877-320-2237

Feb 26, 2024

This number is apparently no longer in operation, as Asurion has apparently headed in a different direction with its customer service. Asurion is a phone insurance company that offers protection on different cell phones, but this number proved to be totally disconnected when I called. Additionally, this number was not listed on Asurion's website as a viable option.

When one calls this number, all they get is a message stating that the number is no longer in service, and the system quickly hangs up. There is no confirmation that Asurion ever owned this number, nor is there any way to reach an actual Asurion number to get customer service on the phone. 

Searching this number brings up a few different possibilities as to what this number was for Asurion. It's not listed on the website, nor do any of the search results online connect to it Asurion's website. Some sites suggest this was once the corporate number for Asurion's offices, while others suggest that it was mainly used to get assistance with turning in a broken phone for repairs.

When you go onto Asurion's website, this number does not come up. Instead, Asurion gives you a long list of possible phone numbers you can call depending on the service provider that produced your phone. Asurion now seems to offer at least seven different phone numbers, one for each of the service providers that they work with. None of these numbers are this number, and it's not clear when Asurion disconnected this number for its customers.

On one hand, it can be helpful to have one number for each type of phone because it ensures that anyone who calls Asurion is speaking with someone who understands their phone. On the other, if someone changes phones and switches carriers, they might be stuck calling a number for the wrong phone if they simply remember the number for Asurion and don't bother to look up a different provider. Having one number to help customers connect to the right provider, like this number seemed to be, would likely have some value.

Obviously, there's no need to contact this number for any reason. It doesn't work, and you can't get any information from it whatsoever. If you do need to contact Asurion for customer service, your best bet is to visit Asurion's website and check which phone number works best with your provider. This seems like it excludes people who don't have reliable access to the internet and can't check their phone number, but as Asurion only operates in urban and suburban areas, this isn't a big deal for this company.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Reasons customers like you called recently

i bought a samsung galaxy s*lite **** tablet from walmart on ******. i didnt think abou...
I accidentally deleted my protection plan you sent me. Can I get it sent to me again
How to track returned phone package at USPS
My phone was damaged. Paid the ** dollar deductable and it seems they pulled the deduct...
Claim Id ************- My daughter mailed back the defective phone yesterday morning. S...
Late sending back old phone. The Sim card sent by Asurion did not work. Had to go to Ve...
My samsung phone is cracked it works currently but it has been giving me problems
Asurion gave me a refund on Amazon gift card of the internet tv cost on a claim after a...
I finally got a replacement phone. I didn't send the old phone in. Now AA&T wants to ch...
Mi tel*fono se me perdi* el d*a ** de octubre y no lo pude recuperar y n*se
Mi tel*fono se me perdi* el d*a ** de octubre y no lo pude recuperar
I have called before to request to get a shipping label to return my device and still h...
Need protection plan information on a **-** purchase from Amazon a **" Samsung ****p tv...
Could you repair my screen phone and how Long time or any store close to me
Apparently Asurion entered wrong information when they entered the phone I shipped them...

Asurion Customer Phone Number 877-320-2237 - Stats

Phone number to dial877-320-2237
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:05am
Average wait16 minutes
Current wait19 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, facebook
Quality of communication88%
Quality of help85%
Customer votes4,795
Information last updatedFri Mar 15 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Asurion's Best Toll-Free/800 Customer Phone Number

This is Asurion's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Asurion agent. This phone number is Asurion's Best Phone Number because 74,082 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-320-2237 include Make a claim, Problem with a claim and other customer service issues. The Asurion call center that you call into has employees from Arizona, Texas and is open 24 hours, 7 days according to customers. In total, Asurion has 2 phone numbers. It's not always clear what is the best way to talk to Asurion representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Asurion?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Asurion. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Corporate Offices816-237-3000

Beyond the Phone Number

There are other ways to get in touch with Asurion, including their website / help desk and through Facebook / Messenger. Visit our Asurion Customer Service page for more information.
Asurion Customer Service

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