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This number is apparently no longer in operation, as Asurion has apparently headed in a different direction with its customer service. Asurion is a phone insurance company that offers protection on different cell phones, but this number proved to be totally disconnected when I called. Additionally, this number was not listed on Asurion's website as a viable option.
When one calls this number, all they get is a message stating that the number is no longer in service, and the system quickly hangs up. There is no confirmation that Asurion ever owned this number, nor is there any way to reach an actual Asurion number to get customer service on the phone.
Searching this number brings up a few different possibilities as to what this number was for Asurion. It's not listed on the website, nor do any of the search results online connect to it Asurion's website. Some sites suggest this was once the corporate number for Asurion's offices, while others suggest that it was mainly used to get assistance with turning in a broken phone for repairs.
When you go onto Asurion's website, this number does not come up. Instead, Asurion gives you a long list of possible phone numbers you can call depending on the service provider that produced your phone. Asurion now seems to offer at least seven different phone numbers, one for each of the service providers that they work with. None of these numbers are this number, and it's not clear when Asurion disconnected this number for its customers.
On one hand, it can be helpful to have one number for each type of phone because it ensures that anyone who calls Asurion is speaking with someone who understands their phone. On the other, if someone changes phones and switches carriers, they might be stuck calling a number for the wrong phone if they simply remember the number for Asurion and don't bother to look up a different provider. Having one number to help customers connect to the right provider, like this number seemed to be, would likely have some value.
Obviously, there's no need to contact this number for any reason. It doesn't work, and you can't get any information from it whatsoever. If you do need to contact Asurion for customer service, your best bet is to visit Asurion's website and check which phone number works best with your provider. This seems like it excludes people who don't have reliable access to the internet and can't check their phone number, but as Asurion only operates in urban and suburban areas, this isn't a big deal for this company.
This is Asurion's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Asurion agent. This phone number is Asurion's best phone number because 74,082 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-320-2237 include Make a claim, Problem with a claim and other customer service issues. The Asurion call center that you call into has employees from Arizona, Texas and is open 24 hours, 7 days according to customers. In total, Asurion has 2 phone numbers. It's not always clear what is the best way to talk to Asurion representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
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