Appalachian Power Co (WV) Customer Service Phone Number

888-333-4026
Hold time now: 5 mins (avg 2)
Best time to call: 9:30am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1, then press 2
This is not the most popular Appalachian Power Co (WV) phone number (it's ranked #2). Most customers call 800-982-4237 for support: Click here for best option

Appalachian Power Co (WV) Customer Service Phone Number 888-333-4026 - Info & Statistics

Phone number to dial888-333-4026
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanPress 1, then press 2
Average wait2
Current wait5
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or web
Quality of communication85%
Quality of help72%
Customer votes599
Best phone number800-982-4237
Information last updatedThu Jan 14 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Appalachian Power Co (WV)'s 888-333-4026 Customer Service Number

This Appalachian Power Co (WV) phone number is ranked #2 out of 2 because 990 Appalachian Power Co (WV) customers tried our tools and information and gave us feedback after they called. The reason customers call 888-333-4026 is to reach the Appalachian Power Co (WV) Customer Service department for problems like Setup service, Book appointment, Change appointment, Meter reading, Cancel service. As far as we can tell, Appalachian Power Co (WV) has call center locations in null and you can call during their open hours 24 hours, 7 days. Appalachian Power Co (WV) has 2 phone numbers and 3 different ways to get customer help. We've compiled information about 888-333-4026 and ways to call or contact Appalachian Power Co (WV) with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Appalachian Power Co (WV)

Calling Appalachian Power Co (WV) at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Appalachian Power Co (WV) Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Appalachian Power Co (WV)'s Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Appalachian Power Co (WV) in General

While 888-333-4026 is Appalachian Power Co (WV)'s #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-982-4237 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Appalachian Power Co (WV) help by calling them, is that other customers give their customer support at this number a 85% score for their communication skills and a 72% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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