Toll-free · For health insurance support · Medical provider, press 1. Questions about a medical claim, press 2. Underwriting questions, press 3. Premium payment or policy change questions, press 4. Drug card questions or issues, press 5. Cancel policy, press 6.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this American National Insurance Co. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-8.
Here is how our research team describes the way the American National Insurance Co. phone system greets you: Life insurance policy, press 1. Annuity contract, press 2. Life or annuity claims, press 3. Health policies, press 4. Home or auto policies, press 5. Commercial ad policies, press 6. Questions about our website, press 7. For a list of our toll-free numbers, press 8.
Below are some clips we've found from American National Insurance Co.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Thank you for calling American National Turn Company.
Your call may be monitored and or recorded. By continuing, you can enter the company's monitoring and recording of your call."
Excerpt from a call with American National Insurance Co.
Tuesday, February 6, 2024 3:45 PM
The first phone menu
"Thank you for calling American National Insurance Company.
Your call may be monitored and or recorded.
By continuing, you consent to the company's monitoring and recording of your call.
For questions regarding the website, press seven.
If you're calling about another matter and would like a list of our toll free numbers, please press eight.
If you're calling about a life insurance policy, please press one.
For annuity contracts, press two.
For life or annuity policy claims, press three. For health policies, press four.
For auto, homeowner, or other personalized policies, press five.
If you're calling about a life insurance policy, please press one.
For annuity contracts, press two.
For life or annuity policy claims, press three.
For health policies, press four."
Excerpt from a call with American National Insurance Co.
Tuesday, April 2, 2024 2:38 AM
What are the hours and when should I call?
American National Insurance Co. operates the call center for this 800-899-6806 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 95 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this American National Insurance Co. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like American National Insurance Co. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call American National Insurance Co. is Sunday.The most busy day to call is Tuesday, which averages 900% more phone calls by comparison.Again, this is based on a sample of 95 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call American National Insurance Co. is Wednesday.
Why call this American National Insurance Co. number?
Below is a sample of recent calls to American National Insurance Co., and their purpose. Are any of these similar to the reason you are trying to call?
Making premium payment: "I just wanted to make the payment."
- From a call lasting 7m 49s , Mar 15, 2024 2:18 PM
Canceling wife's life insurance: "My wife turned seventy this year and we need to cancel her insurance policy with you."
- From a call lasting 8m 15s , Feb 13, 2024 4:18 PM
Inquiring about claim and rental insurance: "I wanted to speak to Hunter Ryan about my claim, dropping off my car for repairs, and understanding the rental car situation."
- From a call lasting 9m 37s , Feb 12, 2024 2:41 PM
Assistance with tax form: "I received a Form 1099 for my deceased mom from twelve years ago, with a gross distribution of two hundred and fifty dollars, where did the money go?"
- From a call lasting 15m 29s , Feb 6, 2024 3:45 PM
More Ways to Contact American National Insurance Co. Customer Service
There are of course other ways to contact American National Insurance Co. customer service besides the phone. Below we list the best ones, by medium.
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, American National Insurance Co. provides this option.
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and American National Insurance Co. will reply our your email.
As a last, sometimes only, resort- American National Insurance Co. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is American National Insurance Co.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a American National Insurance Co. agent. This phone number is American National Insurance Co.'s best phone number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-899-6806 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call American National Insurance Co. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email or chat. In total, American National Insurance Co. has 3 phone numbers. It's not always clear what is the best way to talk to American National Insurance Co. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for American National Insurance Co.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like American National Insurance Co.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.