American Express Merchant Services Support Phone Number
- Calls American Express's Merchant Services Support department
- On average, callers wait 14 minutes to talk to a person when they call
- Call center hours are Mon-Fri 8am-8pm EST
- We recommend calling around 3:30pm
- Some common reasons that visitors to GetHuman call American Express include Update Account Info, Cancel Account, Card Declined, Account Restricted, and Lost Card.
- Get a real live human at this number: Use this number for help with Merchant Services
- When you call American Express and their automated voice system picks up, you hear: Merchant Services Line - Please tell me why you are calling today. (Respond to the question.)
- This is not the most popular American Express phone number (it's ranked #4). Most customers call 800-528-4800 for support: Click here for best option
Other customers got on the phone recently because:
The card is not swipable when I try to swipe it like a credit card it’s not recognizing...
We accidentally ran over my card with the lawnmower it chewed it up it’s unusable
I want to make payment by mail.
i have a question about an interest charge on my account
Submitted a request for an Amex card and wanted to cancel it cause i have no need for t...
Can somebody use American Express gift card without the code on the back
I'm inquiring as to the identity & business address of AMEXs indenture trustee. Further...
I asked for a statement of previous two years and you guys sent me my last statement wh...
Sehr geehrte Damen und Herren,**leider hat American Express meine Karte gesperrt* ich h...
Amex promises and offers insurance but the have loop holes to get out of supporting the...
I want to apply for a credit card and need help determining the best option.
I was double charged for my stay at the watergate hotel
On instagram my account @**oo
I started a Poshmark account and a woman was interested in my shoes and to text her son...
American Express Merchant Services Support Phone Number 800-528-5200 - Info & Statistics
Phone number to dial800-528-5200
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMerchant Services Support
Call center hoursMon-Fri 8am-8pm EST
Best time to dial3:30pm
Navigate phone maze to a humanUse this number for help with Merchant Services
Average wait14
Current wait15
Rank (among phone numbers)4
Rank (overall)6
Alternate methodsphone or twitter or facebook or web
Quality of communication82%
Quality of help53%
Customer votes2,589
Best phone number800-528-4800
Information last updatedSat Apr 20 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
American Express's 800-528-5200 Merchant Services Support Number
This American Express phone number is ranked #4 out of 4 because 48,744 American Express customers tried our tools and information and gave us feedback after they called. The reason customers call 800-528-5200 is to reach the American Express Merchant Services Support department for problems like Update Account Info, Cancel Account, Card Declined, Account Restricted, Lost Card. As far as we can tell, American Express has call center locations in New Jersey or India or Philippines and you can call during their open hours Mon-Fri 8am-8pm EST. American Express has 4 phone numbers and 7 different ways to get customer help. We've compiled information about 800-528-5200 and ways to call or contact American Express with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling American Express
Calling American Express at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-528-5200. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when American Express Merchant Services Support agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than American Express Once on the phone with American Express's Merchant Services Support department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
Contacting American Express in General
While 800-528-5200 is American Express's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-528-4800 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach American Express help by calling them, is that other customers give their customer support at this number a 82% score for their communication skills and a 53% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.