American Electric Power Company, Inc. Customer Service Phone Number

614-716-1000
Hold time now: 8 mins (avg 2)
Best time to call: 1:15pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
American Electric Power Company, Inc.'s #1 Phone Number

American Electric Power Company, Inc. Customer Service Phone Number 614-716-1000 - Info & Statistics

Phone number to dial614-716-1000
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-5pm EST
Best time to dial1:15pm
Navigate phone maze to a humanDirect to human
Average wait2
Current wait8
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat
Quality of communication83%
Quality of help81%
Customer votes418
Best phone number800-672-2231
Information last updatedMon Jun 18 2018 08:00:00 GMT+0000 (UTC)

American Electric Power Company, Inc.'s 614-716-1000 Customer Service Number

This American Electric Power Company, Inc. phone number is ranked #2 out of 2 because 768 American Electric Power Company, Inc. customers tried our tools and information and gave us feedback after they called. The reason customers call 614-716-1000 is to reach the American Electric Power Company, Inc. Customer Service department for problems like Setup service, Book appointment, Change appointment, Meter reading, Cancel service. As far as we can tell, American Electric Power Company, Inc. has call center locations in null and you can call during their open hours Mon-Fri 8am-5pm EST. American Electric Power Company, Inc. has 2 phone numbers and 3 different ways to get customer help. We've compiled information about 614-716-1000 and ways to call or contact American Electric Power Company, Inc. with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling American Electric Power Company, Inc.

Calling American Electric Power Company, Inc. at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from American Electric Power Company, Inc. Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with American Electric Power Company, Inc.'s Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare American Electric Power Company, Inc.'s phone numbers against each other.

Contacting American Electric Power Company, Inc. in General

While 614-716-1000 is American Electric Power Company, Inc.'s #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-672-2231 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach American Electric Power Company, Inc. help by calling them, is that other customers give their customer support at this number a 83% score for their communication skills and a 81% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact American Electric Power Company, Inc..
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