Amazon Germany Phone Number

Call Amazon Germany customer service faster with GetHuman

+49 941 788788
Customer service
  • Calls Amazon Germany's Customer Service department
  • The average hold time is 1m
  • The current wait is approximately 2m
  • Hours are 24 hours, 7 days
  • The best time to call is 8:15pm
  • Popular issues for this call center: Cancel Order, Account Access, Refund a Charge, Track a Package, and Return an Order.
  • Reach a live Amazon Germany agent: Wait on the line through the German-speaking recordings

Amazon Germany Customer Phone Number +49 941 788788 - Stats

Phone number to dial+49 941 788788
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:15pm
Average wait1 minutes
Current wait2 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone
Quality of communication61%
Quality of help58%
Customer votes6,526
Information last updatedMon Mar 25 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Amazon Germany's Best Toll-Free/800 Customer Phone Number

This is Amazon Germany's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Amazon Germany agent. This phone number is Amazon Germany's Best Phone Number because 27,768 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +49 941 788788 include Cancel Order, Account Access, Refund a Charge, Track a Package, Return an Order and other customer service issues. The Amazon Germany call center that you call into has employees from Germany and is open 24 hours, 7 days according to customers. In total, Amazon Germany has 1 phone number. It's not always clear what is the best way to talk to Amazon Germany representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Amazon Germany - by phone or otherwise

While +49 941 788788 is Amazon Germany's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact Amazon Germany please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Amazon Germany.

What is GetHuman's Relationship to Amazon Germany?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Amazon Germany. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

For more general information about Amazon Germany, other (non-phone) ways of contacting them, and for guidance on common customer issues, visit out Amazon Germany Customer Service article.
Amazon Germany Customer Service

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