Aetna Customer Service Phone Number 888-892-5291 - Info & Statistics
Phone number to dial
Message & get attention
Call picked up by a real person
Department you're calling
Call center hours
Mon-Fri 8am-5pm EST
Best time to dial
Navigate phone maze to a human
2-steps. You first get automated system that transfers you to a live person.
Rank (among phone numbers)
phone or chat or email or web or twitter
Quality of communication
Quality of help
Best phone number
Information last updated
Sun Oct 14 2018 10:00:00 GMT+0000 (UTC)
Aetna's 888-892-5291 Customer Service Number
This Aetna phone number is ranked #8 out of 16 because 36,156 Aetna customers tried our tools and information and gave us feedback after they called. The reason customers call 888-892-5291 is to reach the Aetna Customer Service department for problems like Get insurance, Renew coverage, Make a claim, Delayed claim, Coverage question. As far as we can tell, Aetna has call center locations in California or Philippines or Texas and you can call during their open hours Mon-Fri 8am-5pm EST. Aetna has 16 phone numbers and 20 different ways to get customer help. We've compiled information about 888-892-5291 and ways to call or contact Aetna with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Aetna at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Aetna Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Aetna's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.Click here if you want to compare Aetna's phone numbers against each other.
Contacting Aetna in General
While 888-892-5291 is Aetna's #8 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 877-238-6200 is their best customer phone number overall, and we have put together a comparison of their 20 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Aetna help by calling them, is that other customers give their customer support at this number a 70% score for their communication skills and a 75% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.Click here to see a comparison of all the phone numbers, social media and other avenues to contact Aetna.