First, are you an Aetna member, or a medical or dental professional? If you are an Enter or say the month, day, and year of the date of birth the person you're calling about."
Sorry. I didn't hear you. If you're an Aetna policyholder, say member or press one. If you're a medical or dental professional, say health care professional or press two."
This is Aetna Member Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aetna Member Services agent. This phone number is Aetna Member Services's Best Phone Number because 16,338 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-204-9186 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Aetna Member Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Aetna Member Services has 4 phone numbers. It's not always clear what is the best way to talk to Aetna Member Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
While 877-204-9186 is Aetna Member Services's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Aetna Member Services customers, is by calling their 866-565-1236 phone number for their PPO Member Services department. Besides calling, the next favorite option for customers looking for help is via 866-565-1236 for PPO Member Services. If you think this information is inaccurate or know of other ways to contact Aetna Member Services please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Aetna Member Services.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Aetna Member Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.