I ask for a credit did not receive any response but they offer a extra two months of se...

GetHuman662324's customer service issue with netTALK from May 2018

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Help with my netTALK issue
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The issue in GetHuman662324's own words
I ask for a credit did not receive any response but they offer a extra two months of service. I call my credit card file a dispute for charge and the credit card people return my money to me .I switch to magic talk and have no more problems with my phone thank you for your help.
GetHuman662324 did not yet indicate what netTALK should do to make this right.
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netTALK

Customer service issue
Reported by GetHuman662324
May 7th, 2018 - a yr ago
I have an issue with netTALK too
Fixed
Seen by 4 customers so far
Similar issue to 380 others
0 customers following this
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Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman662324 started working on this issue
May 7th, 2018 10:56am
GetHuman662324 indicated the issue is not fixed yet.
May 7th, 2018 10:56am
GetHuman662324 confirmed the issue is fixed. Hooray!
May 8th, 2018 8:40pm