I was sold a phone from Donna and the company was called Ntouch in Marmet WV *****. I d...
GetHuman2596302's customer service issue with nTelos Wireless from March 2019
Help with my nTelos Wireless issue
First: share to improve GetHuman2596302's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman2596302 got the right customer help using our suggestion.
The issue in GetHuman2596302's own words
I was sold a phone from Donna and the company was called Ntouch in Marmet WV *****. I did not ever have cell service in my home area* I took it back to her and she did not want to refund my money at first, she said it should have service based on my zip code. I live and work in a area with mountains. I told her that. She finally refunded me for the price of the phone but where she activated the service- she still kept $**.** of my money as what she called a processing fee. She told me she would contact Ntelos and I find out that i have a debt showing on my credit report that is not accurate and needs removed.
GetHuman2596302 did not yet indicate what nTelos Wireless should do to make this right.
I have an issue with nTelos Wireless too
How GetHuman2596302 fixed the problem
We are waiting for GetHuman2596302 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.