I added new plan on the account but I am getting charge for talk*text*data for $*** in...

GetHuman-eshawnf's customer service issue with nTelos Wireless from June 2018

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The issue and preferred resolution, in GetHuman-eshawnf's own words:
I added new plan on the account but I am getting charge for talk*text*data for $*** in which I don't have that charge in my other * lines
I trust that nTelos Wireless will make this right and come up with a resolution that is fair.
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nTelos Wireless

Customer service issue
Reported by GetHuman-eshawnf
Jun 8th, 2018 - 2 mons ago
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Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-eshawnf started working on this issue
Jun 8th 12:33am