connected to nbn but have internet contract with Telstra so need to know termination fe...

GetHuman762087's customer service issue with iiNet from June 2018

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The issue and preferred resolution, in GetHuman762087's own words:
connected to nbn but have internet contract with Telstra so need to know termination fee to compare with telstra's
I trust that iiNet will make this right and come up with a resolution that is fair.
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Internet speed is very slow. Has been happening more than it should be for a service th...Rang iiNet but not in business hrs - when trying to Change address of servixe - burden...
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iiNet

Customer service issue
Reported by GetHuman762087
Jun 8th, 2018 - 10d ago
I have an issue with iiNet too
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Seen by 2 customers so far
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Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman762087 started working on this issue
Jun 8th 2:34am