I have an iphone * which i have tried to insert a sky sim. the phone then says its loc...

GetHuman-dawnandg's customer service issue with iTunes from December 2020

Help with my iTunes issue
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The issue in GetHuman-dawnandg's own words
I have an iphone * which i have tried to insert a sky sim. the phone then says its locked and i need to contact itunes. itunes does not recognise my details as the security questions are correct except for my card details. The card and original phone where stolen so unable to give these details. Is there anyone who can advise how i go about unlocking this phone and how i now get onto my itunes. Many thanks Dawn Radford

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iTunes

Customer service issue
Reported by GetHuman-dawnandg
Dec 30th, 2020 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 871 others
0 customers following this

Timeline

GetHuman-dawnandg started working on this issue
Dec 30th, 2020 7:12pm
GetHuman-dawnandg indicated the issue is not fixed yet.
Jan 1st 2:20pm
GetHuman-dawnandg indicated the issue is not fixed yet.
Jan 2nd 2:36pm