I could t cancel my subscription and Apple determined that I am eligible for a refund

GetHuman4127591's customer service issue with iTunes from December 2019

Help with my iTunes issue
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The issue in GetHuman4127591's own words
The problem: I could t cancel my subscription and Apple determined that I am eligible for a refund
GetHuman4127591 did not yet indicate what iTunes should do to make this right.
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iTunes

Customer service issue
Reported by GetHuman4127591
Dec 20th, 2019 - 2 mos ago
Not resolved
Seen by 4 customers so far
Similar issue to 1633 others
0 customers following this
Timeline
GetHuman4127591 started working on this issue
Dec 20th, 2019 2:06pm