on ***** I downloaded the espn app to my Ipad and subscribed to espn plus for *.** plu...

GetHuman3835593's Refund a Charge issue with iTunes from October 2019

Help with my iTunes issue
The issue in GetHuman3835593's own words
on ***** I downloaded the espn app to my Ipad and subscribed to espn plus for *.** plus tax and charged to my paypal account. I paid for the subscription on ***** for a specific game Syracuse vs Damiean on *****.*I watched a soccer game on **** to make sure it worked. On ***** I tried to get the game and it wouldnt let me watch because I didnt have a tv provider to sign in with as I have a roku and get espn thru them. I have no other use for the subscription and was told by espn they could not refund it because I paid for it thru Itunes. $*.** is not a big deal but is not the issue, I feel it Is not the best interest of espn and itunes to be send their customers in circles to get a refund. I have canceled the subscription with espn

GetHuman3835593 did not yet indicate what iTunes should do to make this right.

How GetHuman3835593 fixed the problem
it fixed itself youtube tv was added as a tv provider and I got in
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iTunes

Refund a Charge issue
Reported by GetHuman3835593
Oct 27th, 2019 - 2 years ago
Fixed
GetHuman3835593 shared how to fix
Seen by 9 customers so far
Similar issue to 6472 others
0 customers following this
Items needed
Username
Email on Account
Phone number on Account
Order Number
Confirmation Number
Name of Account Holder

Timeline

GetHuman3835593 started working on this issue
Oct 27th, 2019 1:02am
GetHuman3835593 confirmed the issue is fixed. Hooray!
Oct 29th, 2019 1:04pm