I noticed in late December early January that any new app I purchased through iTunes, w...

GetHuman-burjhon's customer service issue with iTunes from February 2019

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The issue in GetHuman-burjhon's own words
I was trying to get my apps working so I could use them! ... I noticed in late December early January that any new app I purchased through iTunes, was taking forever to load. In most cases the new apps never loaded completely and appeared to be frozen. In some cases the app would load after several hours even days. Updates for apps said “installing” and also appeared to be frozen, and they didn’t update. I tried uninstalling and reinstalling but the same “frozen” issue kept happening.
I needed **% of the apps to be updated and installed because I use them for work.
For a tech to help resolve the issue.
I’ve been an iTunes customer since ****
I did * live chats with apples customer support with no luck.
I have an issue with iTunes too
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iTunes

iPhone *
Customer service issue
Reported by GetHuman-burjhon
Feb 27th, 2019 - 3 mons ago
I have an issue with iTunes too
Fixed
Seen by 3 customers so far
Similar issue to 3644 others
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Username
Email on Account
Phone number on Account
Order Number
Confirmation Number
Name of Account Holder
Timeline
GetHuman-burjhon started working on this issue
Feb 27th 7:00pm
GetHuman-burjhon indicated the issue is not fixed yet.
Mar 1st 9:53pm