I’ve purchased some items off of my game Angry Birds, and the charges don’t match up wi...

GetHuman-crimecit's customer service issue with iTunes from January 2019

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Top Tip from another customer
Most billing issues can be solved by checking the link here https://support.apple.com/en-us/HT203005 if you are unable to solve you issue through the link then we suggest you contact iTunes support through chat. The phone number 800-676-2775 will most likely send you to a link to solve the issue. You can also got to “Settings” on your device then click your name, “iTunes & Apple Store”. Once you confirm your identity in the app you will be brought to your purchases and subscription. You can challenge the purchase through the link by saying “I did not make this purchase”, you will then get a reply within 24 - 72 hours.
The issue in GetHuman-crimecit's own words
I’ve purchased some items off of my game Angry Birds, and the charges don’t match up with what is being took out of my bank account. * I made three purchases today For *£*.** £*.** £**.*** What you were trying to take out of my bank account is *£*.** £**.** £**.**. * I have noticed that this has been happening on a regular occasion with Angry Birds. I have been charged numerous times previously and find it outrageous. Please can somebody give me some help and assistance with this matter.*Kind regards,*Gary Forbes-Browne
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iTunes

Customer service issue
Reported by GetHuman-crimecit
Jan 16th, 2019 - 9 mons ago
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Seen by 1 customer so far
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Timeline
GetHuman-crimecit started working on this issue
Jan 16th 1:35pm